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Santander Bank

1.5

About this business

This Boston branch of Santander Bank is here to help serve your financial needs. With checking accounts, money market savings accounts, auto loans, personal loans, online banking, mortgages, and business banking - as well as a full suite of other banking products and services - Santander Bank's network of 9,800 colleagues is here to help you and your business. With more than 650 branches and more than 2,000 Santander ATMs across the Northeast, including many CVS/pharmacy locations. Member FDIC. Equal Housing Lender. 

Location details

75 State St, Boston, MA, 02109, United States

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WeekdayScheduleStatus
MonClosed
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.5206 reviews
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Alex M.'s profile image
Alex M. 
6 years ago

Stay away from this bank they will only treat you right when your makin then money. They will close your account. With no explanation when u take your money out of saving account and send you 30 day notice for closing the account w no explaintion very bad business practice 

karl r.'s profile image
karl r. 
7 years ago

I had a bad experience applying for a Santander credit card. I was denied because they were '"Unable to verify credit references as provided". Which makes no sense because they took the pleasure of digging my credit report (and score!) with an inquiry...to review my credit references! When I called in to question such an inconclusive response, the representative could not understand or give me a straight answer as to what "Unable to verify credit references as provided". means. Frustrated, I went to the local branch to seek ... read more

alvin c.'s profile image
alvin c. 
7 years ago

I got a auto loan with Santander bank four years ago in total the car cost 24,500 however four years later I still owe 19,000 for this car.its impossible that I still owe this much on this car which is a 2013 ****** ******.it was never brought to my attention that I would be paying for this car twice.pay the first with the interest then the price of the car.im very up set.i would like something to be done about the way Santander do business with people in the future.i felt like I been robbed 

JR's profile image
7 years ago

I opened a checking account a few days ago and was greeted to an email and text message alert that my debit card (that I had yet to receive) had been used for $200 worth of purchases. Considering that I don't even have access to this account yet and only received my welcome packet the day before, I called to investigate further only to wait on hold for 20+ minutes until being told that they don't know how this happened and would need to investigate further. I now have to wait a few days for the fraudulent charges to post bef... read more

Stephen C.'s profile image
Stephen C. 
7 years ago

Tried to open a checking account and receive a bonus for being a first time customer. Submitted all paperwork and was approved. Received all the documents needed to start using my account. I try logging into my account 1 week after receiving debit card. It states I don't have an account with them. I call customer service and they said my account was closed because I did not deposit any money when I first created it. It had been 2 weeks since I applied and they already closed my account! They then told me that I can open a ne... read more

Patricia H.'s profile image
Patricia H. 
7 years ago

The Santander Bank, Davis Square Branch in Somerville MA is an accumulation of incompetent employees and deceitful business practices. I have been a business customer for over four years and the number of bad experiences with this bank is way too long to list them. I will only refer to the last one for the sake of keeping my sanity. My business and personal life requires an extensive amount of traveling and therefore, I hire the services of an Agent/Administrator to act as my legal representative whenever needed in my absenc... read more

Zheng Y.'s profile image
Zheng Y. 
7 years ago

As a banking promotion, I was promised $200 bonus to open one account. After 4 months of opening, there was no bonus. Called them and was told they decided I am not qualified after one month of account opening. On top of that, they charge "paper statement fee" every month. They charge "account fee" every month. No disclosure to the customer when you open the account. My best advice for this bank is STAY AWAY!!! 

Blount T.'s profile image
Blount T. 
7 years ago

Please be advised that the extra layer of security to log on to Santander Bank for online Banking services has changed. There used to be a wonderful extra layer of protection with "challenge questions" which seems to have disappeared. I have been told that this was not intentional and that they are working on a resolution to put it back. In addition their entire website is not updated to copyright for 2017 throughout. Some pages are outdated. Therefore, carefully consider whether you would want to submit personal information... read more

Dennis L.'s profile image
Dennis L. 
7 years ago

I am very happy with every single aspect of this company. Their accounts are very straightforward and easy to access through their app which is also awesome. They also recommended a money market account with a great interest rate. I will be staying with this bank for a long time. 

Frequently asked questions about Santander Bank

How is Santander Bank rated?

Santander Bank has a 1.5 star rating with 206 reviews. 

When is Santander Bank open?

Santander Bank is closed now. It will open tomorrow at 8:30 a.m. 

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