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Sands Chevrolet - Surprise
- Car Dealers
- Surprise, AZ
About this business
NEW & USED VEHICLES FOR SURPRISE & AVONDALE CHEVROLET SHOPPERS. Purchasing a new or certified-used vehicle has been never this simple; go to Sands Chevrolet - Surprise and discover yourself. We believe in consumer satisfaction and attempt to make it our main goal. Our vehicles experience a 117-point check before being put up for purchase, and that is not it. Our vehicles also come with a warranty and an auto-check certified history. Drivers in Surprise and those near Peoria have made the drive to our store over and over agai... read more
Location details
16991 West Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I am military and bought a used car from here 3 months ago. The car already has warped rotors causing the steering column to vibrate and shake when braking. They will not cover it under their warranty or stand by their certified pre-owned inspection that was supposedly done before I bought it. I drive the car roughly 15 miles per day Mon-Fri. I should not have warped rotors after only having the car for 3 months. If Sands Chevy does not make this right, I will make it my mission to let every military member at Luke Air Force... read more
If you're looking to get a vehicle, don't come here. They have the worst customer service and I was treated sub-human once they realized they weren't getting a sale from me. I put a 500 dollar hold on a vehicle, then wasn't able to get my money back for 4 days and was forced to sleep in my vehicle because I live almost 3 hours away. Don't waste your time or money at this car dealership.
I recently purchased my second vehicle here. I also referred my family which bought here. A week ago, bartered for a little over an hour going back and forth. Salesman and sales manager told us that's the best deal they can do. "We aren't the type of dealership that make deals only to have you come back later and ask for more money." "We don't do business that way!" Agreed to a deal on a Friday evening, signed papers and drove away. 1 week later we are asked back, asking for a higher down payment and higher monthly payment! ... read more
I recently bought a 2015 Chevy sonic, which was my first time buying a car. It was at this location and I absolutely loved the experience and felt comfortable leaving the place knowing I had an honest sales representative , Joey. I will come back to this location for anything I need for sure!
Waiting for some customer service... will amend or explain more depending on how you all respond. You got your $47000.00. Show you care!
Having one of the worst experiences with a vehicle and service department. Car is a lemon, getting the run around from the dealership, and all they can do is tell us that our battery died twice in less than 18 months on a new car is just the batteries they are installing. That's just one of the multiple reasons our 2013 Traverse has been in to get fixed. Doing some serious consideration in filing BBB complaint and possibly lawyer. This car has stranded my wife 4 times, had 3 recalls, and been in for many other problems and n... read more
Service Rep. Erik and Technician Travis went the extra mile, and then some, to find and fix a sporatic misfiring in our Equinox and sorting out a tire problem. They both put in extra time and effort to do test drives and analysis to find a chafing of the main computer cabling that was hidden from view. We have also bought two vehicles from Sands over the years. We will be back.
Unparallel customer service, not only when i was buying my car but after i made the purchase too. I would definitely recommend this dealership to anyone and everyone.
Frequently asked questions about Sands Chevrolet - Surprise
How is Sands Chevrolet - Surprise rated?
Sands Chevrolet - Surprise has a 4.1 star rating with 3,206 reviews.
When is Sands Chevrolet - Surprise open?
Sands Chevrolet - Surprise is open now. It will close at 6:00 p.m.
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