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Sam's Club

3.7

About this business

Location details

7001 Gateway Blvd W, El Paso, TX, 79925, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.72,149 reviews
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Abdelmoneim T's profile image
Abdelmoneim T 
2 years ago

Worst buying experience ever I bought a couple of pajamas for my kids and they didn’t fit and tried to return them and the lady refused because I lost the label even though I had the receipt and she has the purchase history on my membership but she said “without the labels we won’t be able to sell them again “ And I was stuck with them. 

Abdelmoneim T's profile image
Abdelmoneim T 
2 years ago

Worst buying experience ever I bought a couple of pajamas for my kids and they didn’t fit and tried to return them and the lady refused because I lost the label even though I had the receipt and she has the purchase history on my membership but she said “without the labels we won’t be able to sell them again “ And I was stuck with them. 

Abdelmoneim T's profile image
Abdelmoneim T 
2 years ago

Worst buying experience ever I bought a couple of pajamas for my kids and they didn’t fit and tried to return them and the lady refused because I lost the label even though I had the receipt and she has the purchase history on my membership but she said “without the labels we won’t be able to sell them again “ And I was stuck with them. 

Erice F's profile image
Erice F 
2 years ago

I am disappointed by the way they treated my husband and i for tried to exchange a wedding ring because of allergies , my finger, is swallowing, itching and peeling, at first we tried to resizing them but they were too big and finally realized the problem is about the metal unfortunately the manager in Sam’s Snellville refused totally to do anything for us we paid $1058, $100 plus one year protection. As a member of Sam’s club we found all this ridiculous! 

Erice F's profile image
Erice F 
2 years ago

I am disappointed by the way they treated my husband and i for tried to exchange a wedding ring because of allergies , my finger, is swallowing, itching and peeling, at first we tried to resizing them but they were too big and finally realized the problem is about the metal unfortunately the manager in Sam’s Snellville refused totally to do anything for us we paid $1058, $100 plus one year protection. As a member of Sam’s club we found all this ridiculous! 

Erice F's profile image
Erice F 
2 years ago

I am disappointed by the way they treated my husband and i for tried to exchange a wedding ring because of allergies , my finger, is swallowing, itching and peeling, at first we tried to resizing them but they were too big and finally realized the problem is about the metal unfortunately the manager in Sam’s Snellville refused totally to do anything for us we paid $1058, $100 plus one year protection. As a member of Sam’s club we found all this ridiculous! 

Erice F's profile image
Erice F 
2 years ago

I am disappointed by the way they treated my husband and i for tried to exchange a wedding ring because of allergies , my finger, is swallowing, itching and peeling, at first we tried to resizing them but they were too big and finally realized the problem is about the metal unfortunately the manager in Sam’s Snellville refused totally to do anything for us we paid $1058, $100 plus one year protection. As a member of Sam’s club we found all this ridiculous! 

steph r's profile image
steph r 
2 years ago

When I signed up for the Credit card / annual membership I was told I had 30 days to make a purchase at either Sam's or Walmart, the $30 credit would show on my first statement. On or about July 3 I contacted the credit card company to verify I had activated the card correctly because it would not work at Walmart and to verify the credit would be given for purchases at Walmart or Sam's. The agent confirmed both stores for the credit and that was the only 2 stores the card could be used at. I just got my bill and of course th... read more

Business response:

Thank you for reaching out. We have sent your information to Synchrony. 

steph r's profile image
steph r 
2 years ago

When I signed up for the Credit card / annual membership I was told I had 30 days to make a purchase at either Sam's or Walmart, the $30 credit would show on my first statement. On or about July 3 I contacted the credit card company to verify I had activated the card correctly because it would not work at Walmart and to verify the credit would be given for purchases at Walmart or Sam's. The agent confirmed both stores for the credit and that was the only 2 stores the card could be used at. I just got my bill and of course th... read more

Business response:

Thank you for reaching out. We have sent your information to Synchrony. 

Frequently asked questions about Sam's Club

How is Sam's Club rated?

Sam's Club has a 3.7 star rating with 2,149 reviews. 

When is Sam's Club open?

Sam's Club is open now. It will close at 8:00 p.m.  

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