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Samm's Heating and Air Conditioning

4.9

About this business

Specialties: Samm's Heating and Air Conditioning of Plano, TX has proudly served commercial and residential customers in Plano and the surrounding communities since 2005. We understand the importance of honesty, integrity and representing North Texan values. Our mission is to keep your family healthy, safe and comfortable in every season without sacrificing energy efficiency. Established in 2005. Our business was started as a one technician shop with the mission to provide the best service and repair company in Collin County... read more

Location details

250 Chisholm Pl, Plano, TX, 75075, United States

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4.91,941 reviews
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Joe B's profile image
Joe B 
3 years ago

Samm's knew just what was my problem and solved it the next day. Thank you. 

Business response:

***, great to hear we were able to take care of your issues. Thank you for your business. Sincerely, 

Jeff S's profile image
Jeff S 
3 years ago

The technician was professional, polite, efficient, and willing to describe what he found and how he will make repairs. Samm's is recommended and, if needed, I will use them again. 

Business response:

****, thank you for the opportunity to earn your trust and business. Regards, Paul S******** 

LR's profile image
3 years ago

Did not fix the problem. I was charged for the technician to come out, and that charge was to be applied to service performed. The technician said the main drain line was blocked but didn't clear it out. They expect me to pay again for them to come out and clear the drain line. This service did nothing but waste my time and money. I am still trying to find a good HVAC service that I would use again and that I would recommend. 

Business response:

****, thank you for your business and review. As you know, and clearly stated on your 1st visit when you asked our technician Tiffany to check your 2nd system you had a clogged drain line and you declined taking care of at that time. Several additional recommendations were made that you also declined, including that drain line. You were told the motor on the 1st system that we were originally called for needed to be replaced and ordered. You were then charge ($134) accordingly for diagnosing 2 systems with a 50% discount on ... read more

WC I's profile image
WC I 
3 years ago

Very fast response, out in a couple of hours. WOW ! Very efficient and through tech. Did not try to sell a new a/c unit, fixed the problem. Very reasonable price. Will be using in the future. A honest and caring company. 

Business response:

*** thank you for recognizing our honesty and professionalism. We are thankful for your business and look forward to working with you when needed in the future. Sincerely, Paul ********* 

Philip P.'s profile image
Philip P. 
3 years ago

Quick. Professional support 😊😊😊. Diagnoses was complete and correct. Installation was executed in record time. Samm's has been our support for 16 years 

Business response:

****, thank you for your support loyalty and business. We appreciate your review. Thank you, Paul ********* 

CT's profile image
3 years ago

Daniel was fantastic. Very professional and knew exactly what needed to get done. Our drip pan leaked out last Saturday night and they came out on a Sunday. We have been using the same AC company for last 20 years, but Samm's heating and air have become our new go to. 

Business response:

***** thank you for the opportunity to earn your trust and business. We are happy to hear Daniel provided the service and professionalism you deserve when needed. We appreciate your business. Regards,Paul ********* 

Phil P's profile image
Phil P 
3 years ago

Quick. Professional support ð???ð???ð???. Diagnoses was complete and correct. Installation was executed in record time. Samm's has been our support for 16 years 

Business response:

****, thank you for your support loyalty and business. We appreciate your review. Thank you, Paul ********* 

Jeff R's profile image
Jeff R 
3 years ago

We had a new HVAC system installed by Samm's. Their whole team was exceptional. Very knowledgeable, top quality install and superb customer service. 

Business response:

****, thank you for recognizing our efforts. We hope you enjoy the comfort and savings of your new sysyem. Thank you for your business. Sincerely, Paul ********* 

Sandy F's profile image
Sandy F 
3 years ago

5 stars! Great service from everyone! Highly recommend Samm's and their crew! 

Business response:

*****, thank you for your review and business. Thank you also for your referrals. Regards, Paul ********* 

Frequently asked questions about Samm's Heating and Air Conditioning

How is Samm's Heating and Air Conditioning rated?

Samm's Heating and Air Conditioning has a 4.9 star rating with 1,941 reviews. 

When is Samm's Heating and Air Conditioning open?

Samm's Heating and Air Conditioning is open now. It is open 24/7. 

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