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Saatva

4.9

About this business

Ultra premium mattresses and foundations 

Location details

8 Wright St, Ste 108<br>Attn: Ron Rudzin, Greens Farms, CT, 06880, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9615 reviews
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Graham B's profile image
Graham B 
4 years ago

They didn't even try to up sale me. Wonderful experience. 

Janna Y's profile image
Janna Y 
4 years ago

Excellent products and customer service. Had some issues with bed not fitting my room and it was handled very professionally. 

susan's profile image
susan 
4 years ago

Prompt replies. Knowledgeable and courteous support staff. Immediate response to an order change. 

Patricia B's profile image
Patricia B 
4 years ago

Not sure what has changed with this company But was telling me for two months mattress deliver on Monday. Never got mattress and finally called me to tell me to canceled order. Too many lies and paid two payments hoping I’ll get this back 

Business response:

We apologize for the unfortunate circumstances that lead to the cancellation of your order. We want to stress that we were truthful with you in each and every contact we had, explaining how we were dealing with unfortunate delays brought on by Covid-19. We remain committed to never compromise on the quality of our American crafted products. While we would have loved nothing more than to keep your business, we understood we would not be able to meet the expected timeline you required. Please know you were refunded in full, im... read more

Jason V's profile image
Jason V 
4 years ago

After leaving a poor review on this site based on delayed shipping issues, management responded in less than 24 hours later apologizing and working to make the situation right. Their integrity and honest explanation of the situation is hard to find in most companies today. Amazing customer service! Needless to say, we will recommend this reputable company to anyone who asks. 

Joan W's profile image
Joan W 
4 years ago

Saatva is a wonderful company, with wonderful products! Their customer service is top notch. 24/7 calling capability is a great thing! The luxury firm mattress is of the highest quality, and I couldn't be happier with my purchase. My Mom bought one, as well, and loves it. I highly recommend Saatva. 

MATT H's profile image
MATT H 
4 years ago

Great company top to bottom! I highly recommend! Excellent customer service also. 

Tom L's profile image
Tom L 
4 years ago

They have great products. The customer service is great. I highly recommend. 

Marcia's profile image
Marcia 
4 years ago

Prompt reply to my concern and action taken immediately to deliver a new mattress. 

Frequently asked questions about Saatva

How is Saatva rated?

Saatva has a 4.9 star rating with 615 reviews. 

When is Saatva open?

Saatva is closed now. It will open on Monday at 8:00 a.m. 

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