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Ultra premium mattresses and foundations
8 Wright St, Ste 108<br>Attn: Ron Rudzin, Greens Farms, CT, 06880, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Wow I am shocked At how well and quickly they took care of my problem immediately and are sending me a new mattress! I am actually blown away at this customer service.
So far Saatva has exceeded our expectations. We will share more once our mattress is delivered and we have had a chance to sleep on it!
Excellent Mattress/Box Spring! The Best Comfort and five Star Service! Additionally - Saatva Customer Service is exceptional .... Above and Beyond !!!
My wife and I bought a mattress from saavta a little under 1 year ago. It is out of the trial period. However, when we called the customer service because my wife was not sleeping well in it, they were very empathetic and professional. They offered to change the mattress at no cost except delivery. Great company.
Great product and terrific customer service ! Would not purchase any other mattress.
Good company, care about customer needs, polite , understanding, well mannered, excellent customer service.
I purchased a soft plush pillow top mattress. After a month of trial my hips hurt and toss and turned and was hot. I noticed when I went to wash mattress pad a tag on side of mattress and it clearly read made in march 2019 and someone else name on tag. First of I paid for a new mattress which was told at that time it would take a few weeks because they made the beds . Obviously that is not the case at all and second bed was so firm it through hips out of whack. I called and informed them . Needless to say i am not happy and ... read more
Business response:
We are sorry to have lost the consumer's business. Her refund check was mailed out exactly when promised and apologize if there was any confusion surrounding it. We wish her the best in her new mattress search!
Saatva manufactures outstanding and well made beds coupled with a great delivery service. In addition to comparable and excellent customer service as well!
We received what we ordered; decided that wasn't sufficient, and phone srvice provided us with easy remedy; just as website promised
Saatva has a 4.9 star rating with 615 reviews.
Saatva is closed now. It will open at 8:00 a.m.
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