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When most guys retire, they decide to take it easy, maybe play a little golf or something. Not Russ Salvatore—he built a contemporary restaurant and luxury hotel to run in his retirement. Salvatore, who has been in the restaurant business over 40 years, founded Salvatore's Italian Gardens and Salvatore's Grand Hotel, which he operated until his retirement. However, he found retirement rather boring, so he got back into the business and opened up Russell's. Menu selections include rack of lamb, a variety of steaks, surf... read more
6675 Transit Rd, Williamsville, NY, 14221, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Just left after our 3rd time there. Was amazing as always. The quality for the price can't be beat. Make sure you ask for Allen to be your server. Best server I've ever had.
Business response:
I'm so pleased Allen took excellent care of you, Shawn. Thank you so much for choosing to dine with us again. I'm glad everything was delightful. We look forward to serving you again soon! -Russell Salvatore, Owner
Very disappointing experience for my daughters Graduation Celebration which we had been looking forward to given the standard of service and food. The evening started off with a very poor reception by Mr. Salvatore himself since two of our guests were not able to join at the very last minute and his response was 'you should have called us' vs. let us make that adjustment. Then our waiter did not take down our order and came back twice to confirm In the end, five of the six upgraded filet mignon's were not made to order and, ... read more
Business response:
Thank you for choosing to celebrate with us, Tammy. I am very sorry we let you down with our service. It was really not a problem to switch your table, and I apologize if I made it seem like an inconvenience. As for your waiter, I will be sure to talk with my team about the importance of writing down orders. You should always be able to expect the best from us, and we hope you'll give us another chance to show you this in the future. -Russell Salvatore, Owner
Five stars for Five star restaurant. Everything was superb
We were celebrating our 45th. Wedding Anniversary. The smiles that greeted us as soon as we entered the restaurant made us feel right at home. The servers were professional but warm at the same time. The food OUTSTANDING. Definitely would like to return soon.
Business response:
Thank you so much for celebrating with us, Nancy. I'm so pleased our helpful team and delicious cuisine made the occasion all the merrier. I hope to see you back the next time you're in the mood for a special meal. All the best! -Russell Salvatore, Owner
Excellent!!! 5 stars all the way ! From the moment we checked in, to the time we checked out. Worth every penny!
Business response:
I'm so pleased we could give you an excellent dining experience from start to finish, Patty. Thank you for joining us, and we can't wait to welcome you back for more! -Russell Salvatore, Owner
Russell...the best server I have ever encountered....Allen....great night awesome drinks and dinner!!!!!!
Business response:
Thank you so much for your high praise, Nance. I'm so happy Allen took such great care of you and that our cuisine and drinks were wonderful. See you back soon! -Russell Salvatore, Owner
Business response:
I'm so pleased you enjoyed a nice meal at our place, Sally. We hope to see you back soon! -Russell Salvatore, Owner
Went here for the overnight/dinner package for our anniversary! Service was wonderful! Hotel was beautiful! Food was delicious and the service was impeccable! Can't wait to go back!
Business response:
Thank you so much for joining us for dinner, Tracy. I'm glad we could make your anniversary special and that you were able to enjoy the lovely ambiance of the hotel. I hope you'll be by for another special meal soon! -Russell Salvatore, Owner
Russell's Steaks, Chops, and More has a 4.7 star rating with 3,481 reviews.
Russell's Steaks, Chops, and More is open now. It will close at 6:00 p.m.
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