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Message from Rountree Ford Lincoln Mercury LLC
8770 Business Park Dr, Shreveport, LA, 71105, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Trista Excellent service , fast in ,fast out,Roundtree Ford has always done a great job for me when servicing my vehicles. I wouldn’t go anywhere else !
Business response:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review.
Service on 4/2/2020 In light of the hysteria in the area over the coronavirus, the service was greatly appreciated. Stephen, the service representative and the other service personnel, were informative and professional.
Business response:
Thank you for taking the time to leave us a review! We look forward to your business with us again!
New truck shopping James Datcher, very professional, made my son's first vehicle purchase very good. Very patient and not pushy..just the type of salesman he needed. Very pleased.
Business response:
Thank you Marda for your kind words! We are so glad we were able to help fix your vehicle and exceed your expectations! Please let us know if there is anything else we can help you with. We look forward to your next visit!
Great shop! Excellent service Very good and polite kept me up to date on everything they were doing and sent EMail to inform me that they were finished and the amount of bill
Business response:
Thank you for your positive review! We appreciate your business.
Horrible service Buying a car was the only good thing to say, I bought a car and immediately the car starts having issues. They tell me to bring it in and they will give me a loaner while they fix it. And all of that was a lie. Ended up being left stranded the whole day at the dealership for them to tell me they weren't going to be able to get to it.
Business response:
Paul, Thank you for bringing this to my attention. I apologize for what you have experienced. I would like an opportunity to address your concerns and to earn your business, please contact me at kmcmullen@group1auto.com. I look forward to speaking with you. Kelly McMullen General Manager
Outstanding Service Service Advisor Teista Guendula is a outstanding (S.A.). She is well knowledgeable and friendly and I am always satisfied with her service. I will always bring my vehicle to Roundtree.
Business response:
Thank you, Dennis, for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Costa did a great job. I had a good experience. Salesman was very nice and informative. Also eager to meet my needs. The facility was clean and comfortable. Coffee was great.
Business response:
Thank you for the feedback. We thank you for your business and look forward to your next visit!
In and Out. I saw a Tahoe online that i inquired about around 5 that evening. Dealer called me within 15 minutes. Set up a appt for 10 am following morning. By noon i was driving off in the Tahoe. Overall great experience.
Charlie Knowledgeable salesperson. By far the easiest vehicle purchase I have ever made. I would recommend Rountree Ford to anyone shopping for a new vehicle. Thanks
Rountree Ford Lincoln Mercury LLC has a 4.4 star rating with 3,816 reviews.
Rountree Ford Lincoln Mercury LLC is closed now. It will open on Monday at 9:00 a.m.
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