This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Rountree Ford Lincoln Mercury LLC
- Car Dealers
- Shreveport, LA
About this business
Location details
8770 Business Park Dr, Shreveport, LA, 71105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Oil change and recall Tonya was my service adviser she was great,on top of it ,I had my car back before the time was promised.. Really liked her attitude.
Business response:
Thank you for your kind words for our staff, we appreciate it!
Excellent Service I had previously carried my truck to a dealership in natchitoches for repairs but after three days they couldn’t repair. I brought my truck to Rountree and they made the repairs while I waited in the very comfortable waiting room. The service rep kept me informed of the progress. The repair tech visited with me after the repairs and was very knowledgeable and explained the repairs that were made. I was extremely happy with the entire process.
Quick and easy! Service representatives were professional and attentive. Service itself was quick and easy! They did everything I needed done in a timely matter and kept me updated during the whole process.
Business response:
Glad you were pleased TaksinM and we look forward to seeing you again next time, thank you
2017 F-350 Super Duty Maintenance My experience with Rountree Ford has always been great! All visits have been met with prompt courteous service! I have had continued support not only from the service department but also from the sales department and the salesman that I purchased the vehicle from! I will continue to use their services even though I am moving out of state and would buy my next vehicle from Rountree!
Business response:
Thank you Billy for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Rountree Ford Outstanding experience from Ken Z and the entire crew at Rountree Ford-Shreveport. Took the time to find the exact car I wanted with all the options I had to have, went and got it to have it back in time for my birthday. Even the financing went smoothly from the trade in paperwork to the documents on the new vehicle. Thank you for a wonderful car buying experience.
Business response:
Thank you Beverly for your kind words about Ken! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Worst experience Bought a F150 with a 2.7 liter eco boost engine, it also has rims, tires and leveling kit. That rountree installed. The buying experience was one of the worst I’ve ever had. The truck gets terrible fuel mileage (Traded a Tundra in it got better fuel mileage) my salesman told me the only way I’m gonna get anywhere close to what ford says is to put a programmer or tuner on it. Oh he said that about all fords on the lot. Rountree didn’t calibrate the rims and tires so I carried the truck up there thinking that ... read more
Business response:
Thank you for your feedback about your recent experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Kelly McMullen General Manager kmcmullen@group1auto.com
Gary service advisor rocks Very professional . Gary was very knowledgeable , polite , and courteous. Awesome experience .I would return again and recommend a visit . Thanks. I Done
Business response:
Thank you Yolanda! We are thrilled that Gary provided you with a great service experience!
Won't darken the doors ever again to this dealersh Have a 2016 Ford F150. Had a flat could not lower the spare tire to change the tire. I am 72 years old, and should not have to put up with this. I had to have the tire fixed, took the truck to this dealership cause I had an appointment for 8:30. I arrived early, told the lady at the counter my issue she told me Iwould have to wait till around 11 or so. Unacceptable. A guy from the back came out took the plastic guide off lowered tire and told me I would have to get under the... read more
Business response:
Hi Roy, Thank you for your feedback about your visit because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Kelly McMullen General Manager kmcmullen@group1auto.com
Satisfied customer! Great business! Appreciate the model of customer care. This is the best from among the three service centers that I currently use. I appreciate all of the friendly people.
Business response:
Thank you Todd for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Frequently asked questions about Rountree Ford Lincoln Mercury LLC
How is Rountree Ford Lincoln Mercury LLC rated?
Rountree Ford Lincoln Mercury LLC has a 4.4 star rating with 3,978 reviews.
When is Rountree Ford Lincoln Mercury LLC open?
Rountree Ford Lincoln Mercury LLC is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com