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Rountree Ford invites you to visit our car and truck dealership in Shreveport, LA. Our team members are standing by to provide you with some of the best deals near you on Ford cars, trucks, and SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Shreveport area's most trusted Ford dealers. ESPAÑOL Rountree Ford le invita a visitar nuestro concesionario de autos nuevos y usados en Shreveport, LA. Visítanos hoy para carros Ford y trocas, camionetas y SUVs, así co... read more
8770 Business Park Dr, Shreveport, LA, 71105, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 7:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
They were quick and very helpful
Business response:
Thank you for being our customer, we appreciate your kind words!
Great experience! They got my problem fixed quickly. Great customer service.
We brought our car in for service at the end of July and the last time we heard from them was August 4 when they said “I’ll get on it ASAP.” We’ve been patient knowing thing are slower due to Covid-19, but here it is two months later with NO contact from them. When I finally called today they said “oh it’s been done, our service guy said he tried to text and call you” We have received ZERO texts or voicemails. Our car has been ready for months and no one ever told us. 😒😔 this is the second time we’ve had issues with commun... read more
After searching relentlessly online to find the perfect vehicle for my family, I found it at Rountree Ford. Due to reading mostly positive reviews and having never dealt with the dealership before, it seemed like a great find! After speaking with a salesman about the vehicle and it’s availability, they then decided to make the two hour drive to Shreveport to pick it up. Before heading that direction, they followed up with the dealership once again to make sure the vehicle was in fact still available. Upon arrival, they were ... read more
Business response:
Thank you for bringing this to my attention. I apologize for your shopping experience with us. I would like an opportunity to fix this and to earn your business, please contact me at kmcmullen@group1auto.com. I look forward to speaking with you. -Kelly McMullen, General Manager
Great people! Purchase experience was so easy.
Business response:
Thank you Melba! We are thrilled that you had an easy car buying experience!
Service is excellent. At timely manner. Always understand what is going on Very manageable.
Nice sale person , had what I was looking for ,
Business response:
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
❗️WARNING ❗️ Do not take your vehicle to Roundtree Ford. I had my car towed there in order to be fixed. I had nothing but problems the whole time. It was towed on a Tuesday and I was told it would be looked at by that Friday. I called the following week to check in and see what’s going on. At first I was told they didn’t even have my car. This is shocking and scary since my car was towed there. It took them over 2 hours to even locate my car. They called back and said they found a car but knew nothing about it and they lost ... read more
Ms. LeBrun was awesome in getting me in and out of service dept. Looking forward to future service endeavors with her and RoundTree
Business response:
Thank you James for your kind words for Ms. LeBrun! We are thrilled that she provided you with an awesome service visit. We look forward to your business with us again!
Rountree Ford has a 4.4 star rating with 4,222 reviews.
Rountree Ford is closed now. It will open on Monday at 8:00 a.m.
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