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Rountree Ford
- Car Dealers
- Shreveport, LA
About this business
Rountree Ford invites you to visit our car and truck dealership in Shreveport, LA. Our team members are standing by to provide you with some of the best deals near you on Ford cars, trucks, and SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Shreveport area's most trusted Ford dealers. ESPAÑOL Rountree Ford le invita a visitar nuestro concesionario de autos nuevos y usados en Shreveport, LA. Visítanos hoy para carros Ford y trocas, camionetas y SUVs, así co... read more
Location details
8770 Business Park Dr, Shreveport, LA, 71105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedWorked with Kenneth Zeiner on purchasing a 2017 F-350 SD. Gave me a very good deal, good trade in and for my 2016 F-250. He also worked hard to get me a 2.34 API loan. Great experience and highly recommend Kenneth
Business response:
Thank you, Laurel, for your kind words about Kenneth! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!
I feel that Rountree Ford - Lincoln is selling cars that are LEMONS. On my attachment my Daughter’s car which I co-sign on begin to have problems. After the car was taken to Rountree for the first oil change and check the car started loosing oil. When we took it back we were told that it was going to cost $2,245.49 with an additional$111.52 for a sensor on the tire which non of this was found earlier. We called and left messages which we were never contacted by the Service Manager. On August 19, 2020, we were contacted by a ... read more
Business response:
Thank you for your feedback about your daughter's vehicle, because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? -Kelly McMullen, General Manager kmcmullen@group1auto.com
Bad service team no communication no liability nothing good to say
Business response:
Thank you for your feedback about our service team, because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? -Kelly McMullen, General Manager kmcmullen@group1auto.com
they could offer me a loaner while they fix the things they messed up on my truck when they had it in for repairs the first time for almost a month... theybe had it again this time for a week still haven't even diagnosed what they messed up .... my truck was fully functional when I brought it to them just leaking diff fluid... they replaced the whole rear end, kept it for 3 weeks waiting on parts charged me almost 4 grand and gave me my truck back with 4x4 not working .... they tried to play like that they didn't do it it wa... read more
Business response:
Thank you for your feedback about your repairs for your truck and the 4x4 not working, because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? -Kelly McMullen, GM, kmcmullen@group1auto.com
serve is very good n the work on your vehicle is done very good
Business response:
Thank you for being our customer, we appreciate your kind words!
The dealership dose not know what they are doing anyway shape or form.from the owner to the service department
We inquired about a vehicle on the website. After speaking with a manager decided to fill out the credit application then started to head up there. On our way we received a call that the vehicle we wanted had minor damage and was going to auction. There was no possibility of a customer buying it even if they didn’t want it fixed. I was assured that no hard credit pull was ran and then was talked to about buying a new vehicle instead of used and doubling our payment budget which I was very clear wouldn’t happen. We are findin... read more
Business response:
Thank you for your feedback about your shopping visit and credit pull, because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? -Kelly McMullen, General Manager kmcmullen@group1auto.com
Haley peters did a great job once we got through the red tape in an out like a robbery
Business response:
Thank you for your kind words for our staff, we appreciate it!
Extremely hard to get a service rep to answer the phone. Poor communication. Was told by manager that car was ready to pick up. Drove to dealership and car was not ready. Service rep was cordial.
Business response:
Thank you for your feedback about your recent experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Kelly McMullen General Manager kmcmullen@group1auto.com
Frequently asked questions about Rountree Ford
How is Rountree Ford rated?
Rountree Ford has a 4.4 star rating with 4,252 reviews.
When is Rountree Ford open?
Rountree Ford is closed now. It will open tomorrow at 8:00 a.m.
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