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Roto-Rooter Plumbing & Water Cleanup

3.5

About this business

When the Seattle area needs a plumber, they call Roto-Rooter. We are available 24 hours a day, 7 days a week. Residential & Commercial Services. Trusted & Recommended since 1935, Roto-Rooter offers unmatched plumbing services backed by an 80+ year reputation for quality. 

Location details

321 N Central Expy STE 309, McKinney, TX, 75070, United States

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3.51,173 reviews
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Sean K's profile image
Sean K 
2 years ago

Very professional and prompt! Saved the weekend by fixing my plumbing issues!! I highly recommend the KC Roto Rooter branch! 

Dakota J's profile image
Dakota J 
2 years ago

Had a water replaced along with water restoration. Fast and quick response. Job was done in a few days. Techs were professional and friendly. Great experience! 

Hannah B's profile image
Hannah B 
2 years ago

We called Roto-Rooter and a man came to diagnose the problem. He said he could replace our water heater for $2400. When my husband said that it seemed like an outrageous price, the diagnosis changed multiple times. Lots of red flags. Finally he said he could replace a part for $1200. He pushed my husband to sign a contract and told him he must sign. He did not explain what my husband was signing and was extremely adamant that he needed to sign immediately. After he made my husband sign, he refused to give him a copy of the c... read more

Business response:

We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible. My email is ********************. Please also include a copy of this review. Thank you, Pat S****** Customer Satisfaction Manager 

Sabrina S's profile image
Sabrina S 
2 years ago

I was so thrilled with the work with the guys at Roto-Rooter. Having a plumbing problem that flooded my house was a disaster, but everyone at Roto-Rooter worked to help get me back to better than new condition. They were so nice and patient in explaining everything to me. I highly, highly recommend them!!! 

michael M's profile image
michael M 
2 years ago

They installed a water heater in October 2022 $3700 May 2023 they replaced due to it quit working cost $1800. said labor was not covered, SCAM company 

Business response:

We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible. My email is ********************. Please also include a copy of this review. Thank you, Pat S****** Customer Satisfaction Manager 

Sam S's profile image
Sam S 
2 years ago

Roto Rooter has gone above and beyond every time I have used them. They are always quick to respond and their sales reps and technicians are top notch. From the professional, friendly and efficient customer service to their fair pricing, I would recommend everyone to use Roto Rooter. 

Nasir S's profile image
Nasir S 
2 years ago

Great service. technician was very knowledgeable and courteous. I will use them again in the future. 

Patrice B's profile image
Patrice B 
2 years ago

Excellent service. They saved the entire week for me and my family. I was impressed with the technician and his knowledge. They did a great job, I highly recommend them!! 

Areej R's profile image
Areej R 
2 years ago

Austin, TX: I had Roto-Rooter come out to quote me on a simple diagnostic to determine why one of my properties' tank wasn't igniting and to fit a collar on the pipe. Before even looking at the details of the unit, they quoted me $700. The quote wasn't itemized at all and when I asked them what it's for, they verbally said getting and fitting the collar on the pipe, cleaning the basin of the tank, and servicing the burner. I feel like they were trying to take advantage of a female property owner and thought that I wouldn't k... read more

Business response:

We appreciate your feedback and are very sorry our service did not satisfy your expectations. Please email me your full-service address, including the zip code, so that I can look into this issue as soon as possible. My email is ********************* Please also include a copy of this review.Thank you, ********************* Customer Satisfaction Manager 

Frequently asked questions about Roto-Rooter Plumbing & Water Cleanup

How is Roto-Rooter Plumbing & Water Cleanup rated?

Roto-Rooter Plumbing & Water Cleanup has a 3.5 star rating with 1,173 reviews. 

When is Roto-Rooter Plumbing & Water Cleanup open?

Roto-Rooter Plumbing & Water Cleanup is open now. It is open 24/7. 

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