Roto-Rooter Plumbing & Water Cleanup

Laura M. 

on Citysearch

9 years ago

Great experience!!... We needed a plumber immediately, after calling another plumber (mr rooter) in the middle of the night who confirmed they'd be there within the hour... never showed up, and refused our calls in the morning after us waiting 8 hours, we called the Roto-rooter plumber in Rochester. The plumber (Jack) was there within the hour. He was great. He gave a thorough assessment of the situation an gave us our options and all possible outcomes of what we were dealing with. He was very polite, efficient, experienced ... read more

William W. 

on Citysearch

9 years ago

My name is William Wilson 213 Michigan Street Rochester, New York - I received service to unclog my basement sewer drain. Invoice # 181592 on 03/28/2016. Mr. John McDermott came on 03/27/2016 originally and spent 3.5 hrs using a snake which did not solve the problem He explained the various options, apologized for not completing the job but guaranteed to return the next morning. John was courteous, friendly and was successful by using a Jet Spray method. We unfortunately are making arrangements to eulogize our daughter and t... read more

Rachael G. 

on Citysearch

10 years ago

Roto-Rooter in Rochester came earlier than expected (they called to ask if that was okay first) and fixed the problem within 30 minutes. The plumber was friendly and personable, and most importantly, our plumbing was fixed quickly! 

Karen L. 

on Citysearch

10 years ago

I was in the need of emergency services for my mother-in-law's home and Roto- Rooter was able to be out within 2 hours! From office staff to service technician, very professional and helpful! Had to have more work done two days later as recommended on first visit by Mark... again, same technician, same high quality professionalism! Will call them again! 

Tamra W. 

on Citysearch

10 years ago

My daughter is coming in to town and we are looking at a full house for the holidays so I washed everything in sight. When I went to change over a load from the washer to the dryer, I stepped on my VERY WET rug in my finished basement! I called for help and a very nice woman scheduled my service and told me she would call when someone was on the way. She called me back in a couple of hours and Charles Merritt from Roto- Rooter arrived soon after. HE was terriffic!!!! He is professional, fast, friendly and courteous. He fixed... read more

Jill P. 

on Citysearch

10 years ago

We called Roto-Rooter for a clogged sink and they were able to get us in that afternoon. They service was completed in less than an hour and our sink works great! 

Dan K. 

on Citysearch

10 years ago

Roto-Rooter Plumbers. Our shower drain backed up, and the tub drain had already been having problems. I called several plumbers in Rochester, but none could take care of me that day. When I called Roto-Rooter they have a plumber at my house within about an hour. Derek came out and provided service that was professional and quick. He even cleaned up afterward so you wouldn't know a plumber had been there. I would recommend their services to others, especially if you need prompt attention. 

Renee D. 

on Citysearch

10 years ago

Roto-Rooter Plumbers I had my sewer back up into my yard from an overflow pipe, and needed a plumber quick! My dogs were out there drinking the leak and we couldn't use anything in our house, sinks, dishwasher, washer, toilet... I live near Rochester and know Roto-Rooter name from commercials, etc. I called them and they came the same day, showed up when promised. Derrick was super polite, explained what we needed and got to work. He stayed after dark to make sure our pipe was clear, which wasn't easy. He got the job done, h... read more

Michael P. 

on Citysearch

10 years ago

Thank you for your professional service and excellent diagnostic skills when taking care of my septic system. I really appreciated the honest recommendations provided by Andrew and the rest of your team!