Rothman Institute

ann g 

on BBB

2 years ago

Went to Rothman doctor he did surgery two years later still can’t move arm and painful so go a second opinion another Rothman doctor he said he wouldn’t fix another docs work he said I was toxic and his adversary he was friends w the surgeon your motto is not true the surgeon couldn’t get rid of me fast enough he wouldn’t even give me antibiotics for my dentist visit 

Gabriella 

on BBB

2 years ago

I had back surgery in 2009 and a TKR in 2016 at the Rothman; the doctors were excellent and the staff was okay. Forward to 2023. I only had a consultation but the medical assistant who reviewed my information was rude and condescending. Everyone seems to act as if they're doing you a favor and they seem to have very little time for your concerns. Rothman has become a money-making monster. And I'm never going back... 

Rogerio F 

on BBB

2 years ago

I wish I could give -10 I am outraged by the care given by one of the doctors at the Rothman's clinic in Orlando, FL. 17 days after suffering a fall from skateboarding, I went to the clinic for an appointment as my forearm and wrist hurt a lot. An x-ray was taken and according to the doctor's diagnosis, I had a small fracture on the head of the radius and there was nothing to be done, it would heal with time. I asked about my wrist as it was hurting so much and the answer was that it was fine and all that conversation took n... read more

Amos V 

on BBB

2 years ago

My son has had a reconstruction of his right arm after it healed poorly after being treated at a Pittsburgh hospital. The arm was now straight and we were pleased. He had an open wound at his biceps since the surgery. It’s now been a year, and it has not healed. It oozes fluid, and clearly needs more intervention. All they do is pack the wound and have a nurse change the dressing twice a week. My son is 29 and Autistic, he is unable to participate in activities such as swimming and playing ball. He lives in a group home, and... read more

Jennifer K. 

on BBB

2 years ago

My father went to Rothman in so much pain from his hip and Dr insisted it was coming from his back. They had x-rays and MRI to show how damaged his hip was. They wanted us to go back to the back Dr and I told them it's his hip. The Dr assistant made an appt for 4 days after the conversation. In the mean time I had already made an appt to get another opinion. We went for the second opinion at a different facility and the Dr said it's definitely his hip and he needs it replaced ASAP. He was able to get him in quickly and he is... read more

Susan B 

on BBB

2 years ago

Our experience with Rothman Institute (RI) was deplorable and disheartening, Our extremely active 83 year old mother walked into their facility to seek treatment for knee pain radiating to her upper thigh. They took an x-ray that revealed arthritis with bone on bone in her knee and prescribed an anti-inflammatory and PT. She went to PT within 5 days of her RI visit, but they would not treat due to her extreme pain and near inability to walk. We went back to RI to the same Physician Asst. (PA) to express her inability to walk... read more

Juan F 

on BBB

2 years ago

Horrible patient service at the Workers Compensation Department. My insurance adjuster called and sent Emails to confirm authorization but secretaries answering phones with a very nasty demeanor couldn't find the information in the system and didn't feel necessary to look into it any farther and hung up the phone on me after telling me that she doesn't argue.. huh?!! 

Deborah K 

on BBB

2 years ago

Reception challenges very it nice and unprofessional and unpleasant tying to find a different organization 

John M 

on BBB

2 years ago

My wife was prepped for emergency surgery at AdventHeath for septic forearm elbow abscess, she was in the OR theater prepped, Rothman surgeon comes in and says this is not an emergency and walks out. The surgeon sees her OP and tells her to go back to the previous doctor who failed to show up at all during the several day in-patient stay then he charged her $50 for the visit which I made them recant. My wife then had to have OP surgery and when I tried to dispute some of the AdventHealth bill they sent us to collections.