Rothman Institute

Patrick B 

on BBB

a month ago

The billing department, doesn't even deserve 1 star, no return call for 4 months,won't approve financial hardship application, supervisor won't return phone calls,they still want the bill paid,and im not working due to a problem after surgery, time to get an attorney involved,and all the phone numbers go to answering machines or no longer in service,good way to treat your patients 

Rachel M 

on BBB

2 months ago

Terrible from start to finish. Dr. *** did not even examine me. They ******** fellow) kept referring to a R elbow fracture. Going into the appointment- H***6*1*1*9*2*6*8***9H was repeatedly told that I had a closed fracture of the head of my left humerus. Dr. * spent (if I am giving him a lot of grace) * minutes with me. No introduction, No examination, No eye contact, No referencing x-rays (that Thank Goodness I brought them from an ************ Can you imagine the price H***6*1*1*9*2*6*8***9H would have charged??). This gu... read more

Rachel M 

on BBB

2 months ago

Terrible from start to finish. Dr. *** did not even examine me. They ******** fellow) kept referring to a R elbow fracture. Going into the appointment- H***6*1*1*9*2*6*8***9H was repeatedly told that I had a closed fracture of the head of my left humerus. Dr. * spent (if I am giving him a lot of grace) * minutes with me. No introduction, No examination, No eye contact, No referencing x-rays (that Thank Goodness I brought them from an ************ Can you imagine the price H***6*1*1*9*2*6*8***9H would have charged??). This gu... read more

Robert D 

on BBB

2 months ago

Did not see specialist that I needed to see they keep saying I would be seeing surgeon but I never did . They did two absolutely worthless procedures on me ,save your time and money 

Daniel J 

on BBB

3 months ago

Mislead and Ridiculously Overcharged - My son was considering ACL reconstruction at Rothman Ortho in ************, and during that visit they rushed us through a process to fit him for a brace for post surgery. When I expressed concern with the cost and timing of fitting him in a consult, they said "oh don't worry, we can evaluate the cost after the surgery and see what insurance pays". On the packaging - it said "Rx Only", so figured this was a requirement and there were no other options. Once I got home from this consult -... read more

Donna R 

on BBB

4 months ago

I tore my ACL in June 2024. I visited Rothman Orthopedics as a self-pay patient for an evaluation. Before the appointment, I was told by office staff that the office visit, consultation with the surgeon, and X Rays would all be included for $330, which I paid in full before leaving the office after my appointment.About 6 months later I received another bill from Rothman Orthopaedics for $353.00. They claimed that the additional payment was due and subsequently turned the bill over to a collection agency, which has been calli... read more

Mary G 

on BBB

4 months ago

My 19-year-old son suffered a ***** break in his left foot on February 1. We saw Dr. ******** with Rothman orthopedics two days later and he recommended surgery and for us to immediately see Dr. ****** the surgeon. When we saw Dr. ******* he said if my son was his brother he would recommend waiting two weeks Before making a decision about surgery, so we did that. After two weeks in a cast he said OK whats your decision? Nobody couldve healed this fast. Do you want to do surgery or wait? and if you wait you have an 80% chance... read more

Troops T 

on BBB

a year ago

(ROTHMAN-*************************************************)Physician Assistant ************ told my 75yr old father "she will only address one body part per visit". My father came in to address swelling in both knees, ************ stated "she can only assess one body part a visit,he'd have to return to have the other knee assessed".My father is in excruciating pain, due to arthritis and minimal cartilage of the knees.He was prescribed an oral steroid and advised to follow-up with his primary orthopedic doctor.****** to hear ... read more

Tom B 

on BBB

a year ago

I'm receiving letters from unclaimed property rothman ortho out of ********** 2 letters came claiming unclaimed $. In the amounts of $30.00 and $40.00.Copays that should've been returned to me on debt card in 2020. Still waiting!!!4 years later, theft by deception, calling Mty attorney these are crimes, committed I'm 2020, I should be able to file my malpractice suit now that they've opened door by informing me of there crime, waited to long to file lawsuit in 2021. I know live with a ***** cyst behind my tkr because the dr ... read more