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Rochester General Hospital is a Hospital in Rochester, NY. This facility has 528 total beds. This facility has been rated 13 times, with an average patient rating of 4.2.
1425 Portland Avenue, Rochester, NY, 14621, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Improve nursing care. Charge nurses need to round Too much time spent dispensing meds and scrolling continually on screen Lights should be answered in no more than 5 minutes
No one listens. They don’t care.
Business response:
Kathy, we're sorry to hear about your experience. Can you please fill out this form so we can learn more about your experience and address your concerns? https://rochealth.co/feedback
The experience i had with this hospital is one i hope no family ever has to go through. This has taken a lot for me to actually write because it was truly the worst time of my life. My dad was brought in by his nursing home due to agitation (he has Alzheimer’s) and the fact that the nursing home gave him a medication in which he had a previous paradoxical reaction too. Upon him arriving, the emergency room gave him the SAME medication because they didn’t read the chart. When ... Continue Reading
Business response:
Shannin, we are so sorry for your loss. Please fill out the following form so that we may address your concerns. https://rrmkth-ryedf.formstack.com/.../patient...
Rochester General Hospital cardiology department, thank you for being number one in my book. You fix my broken heart. With much appreciation, Ken
This family has been fans of RGH for decades. My husband wouldn't go anywhere else. My children, now adults, received wonderful care there. And my husband spent 54 years working in EMS CARING FOR OTHERS, and deserves far better. 6800 is a HELL HOLE! I would not send my DOG there! The medical staff are kind but grossly understaffed and overworked. Call bells are rarely answered within 20 minutes or more. My husband has a broken vertebrae & a broken arm, and he's sitting in his chair like a lump, not receiving nearly enough at... read more
Business response:
Sue, we take feedback like this very seriously. Can you please help our patient relations team learn more by completing this brief form and letting the team know how best to reach you? https://rochealth.co/feedback
First of all; the care my wife is receiving has been 100% professional and courteous. The staff of 5500 is by far the most friendly and professional group of individuals; there are way to many to name. All of you put care of patients first. As for the powers to be. Those on the board and executives of RGH. My wife was admitted on May 19th with Acute Myeloid Leukemia. Since she began her stay; we have seen a death that never should have happened. We have seen 1,000’s upon 1,000’s protesting, looting, and rioting. As a militar... read more
Friendlinesess of most people.Threapy of most trainers. Most room mates were friendly. Care of myself when I was tiuihere.
Think of patient safety, not just staff. Clean the restrooms especially when they are shared. No wipes to clean door handle to toilet area, toilet seat. Staff says they can't get them. Go to Home Depot - they got em..
Had two kids here, just got back from the second. The staff were wonderful here. Due to the pandemic they fed me as well as my wife. The food is edible to very good depending on the meal.
Rochester General Hospitalist Group has a 3 star rating with 807 reviews.
Rochester General Hospitalist Group is open now. It will close at 6:00 p.m.
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