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River City Real Estate

2.7

About this business

Location details

305 N Thompson St, Richmond, VA, 23221, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.787 reviews
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BJ55's profile image
BJ55 
16 years ago

Rude, incompetent thieves & slumlords! – RENTERS BEWARE! Nightmares will follow if you rent from these crooks. I would love to give River City Real Estate a negative star rating! I have never in my life been treated so rudely by such an incompetent so-called business. The apartment had numerous leaks from the roof and also pipes. Mold grew. The heating did not work properly resulting in heating bills of over $500/mo in the winter. They refuse to give any information such as business license #... maybe they don't have one. Th... read more

sadie7's profile image
sadie7 
16 years ago

rent at your own risk – I don't know how they get 4 stars on this site because they get an F from the Better Business Bureau. I don't recommend them to anyone because they don't return phone calls or take complaints seriously. I have never dealt with such a rude bunch of people. Even their COO only cares about defending the outrageous tactics of his employees 

VArenter's profile image
VArenter 
16 years ago

Just plain creepy – With River City Real Estate you get: predatory leasing and towing practices; rent increases without signing a new lease; a $300 "refurbishment fee" taken out of your security deposit; charges for simple maintenance deemed the "fault" of the tenant; vermin and mold issues; high utility bills; ridiculously low water pressure; unresponsive and intrusive maintenance; non-return, partial return, and late return of deposits without explanation; $35 per pet and $200 non refundable pet deposit; and incredibly hig... read more

davidshamanskypro's profile image
davidshamanskypro 
16 years ago

Great place... – Great place, great price, great value! 

gerrygari's profile image
gerrygari 
16 years ago

Never rent from River City -look them up-worst in the state – RIVER CITY IS THE WORST LANDLORD I HAVE EVER HAD IN 5 STATES, AND 15 APARTMENTS OVER 10 YEARS. THEY INCORPORATE NUMEROUS SCAMS INTO THEIR DAILY BUSINESS : TOWING YOUR CAR FOR NO REASON, NEVER RETURNING DEPOSITS, REQUIRING 4 MONTH ADVANCE NOTICE OF NONRENEWAL AND CHARGING INSANE FEES FOR BREAKING THE LEASE, 165$ LATE FEES, LOSING YOUR RENT PAYMENT IF IT IS SENT IN THE MAIL, CLAIMING A RECEIPT THEY GIVE YOU IS INVALID BECAUSE IT IS NOT SIGNED OR DATED, EVEN IF IT IS... read more

Tonyacoburn1's profile image
Tonyacoburn1 
16 years ago

Horrible experience – Let me first start by saying I am a professional nurse and responsible adult. Some of the other review sites try to make those that have negative reviews for River City seem as tho they are children with an axe to grind. I simply wanted to rent a home for a year and then move out when my time was up. I rented a home that an agent owned. The home itself was beautiful and I was eager to move in. The owner said he was planning on planting trees, adding a shed, planting grass and some other small things. I ... read more

lady8506's profile image
lady8506 
16 years ago

These positive reviews are definitely fake(real tenant here) – I'm pretty sure the reviews that are positive on this board are fake, because here is my personal experience from them. They violated the VRLTA with me 4 times. The first time, was when I just moved in. I had no power, no working fridge, and no working A.C. for the first 11 days. Apt. is considered uninhabitable without power and not allowed to be left like that, or rented to a new tenant like that. The second time, I lost my hot water and was left for 26 days wi... read more

rvafan's profile image
rvafan 
16 years ago

Money grubbers – So I moved into an apartment of theirs, great location, great price, great size. I move in and it isn't all that clean, but not all that dirty either, but whatever right? Yet, when I moved out, I left it in such better condition than when I moved in. I cleaned so hard, yet the still decided to charge me $225 for cleaning it. Yet the place was spotless when I left. Also, I was going to move out early, so I found someone to sublease it from me. Oh, but wait, they don't sublease. You have to "re-rent" it and pa... read more

burnttoast's profile image
burnttoast 
16 years ago

If I could give no stars I would... – I do not understand how what this company does is not illegal. I just got my "deposit" back, it was probably more expensive to mail me the check then the money that was in it. LIke previous posts they take out 300 dollars for no reason at all, then they charged me for cleaning? Well i happen to know for a FACT that they never cleaned the apartment, because we subleased and there was always someone there during the days we moved out and they moved in. So not only did they charge us for th... read more

Frequently asked questions about River City Real Estate

How is River City Real Estate rated?

River City Real Estate has a 2.7 star rating with 87 reviews. 

When is River City Real Estate open?

River City Real Estate is closed now. It will open at 9:00 a.m. 

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