This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Rite Aid Pharmacy
- Pharmacy
- Ardentown, DE
About this business
Location details
Ardentown, DE, 19703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
What's the schedule
Terrible pharmacy. Difficulties refilling prescriptions every single month. If it's out of stock and they have to order it, they don't call to tell you. You show up to get it, and then you're told you have to wait until the following day... even when you called 24 hours prior to pick it up. It seems as if no one looks at the refill requests until you get there. Even when my doctor sends a prescription, they never start to fill it until I call to get an ETA. Don't waste your time... find a different pharmacy.
Customer service in the Pharmacy was terrible. I was bounced from one line to another and then back to the original line. Each line was 6 to 10 people to wait for. It took me about 45 minutes to finally pick up the prescription I called in to refill 2 days earlier. Then to top it off, I get home (1 hour away) only to find out they gave me the wrong prescription. I called the pharmacy and she says well we are open until 9:00 and they would appreciate it if I brought it back and they would happily exchange it. Ugh. I am headin... read more
they are slow on getting your prescription done on time and when they don't have any medication. in stock they don't call you and let you know are out of shock in tell you get their they tell you they have to order them and they have my number to let me know but never call me to tell me know at the time when they are filling them .
The pharmacy at this location is an obstacle to filling prescriptions. Go to Walgreens, or any other Pharmacy in Wellsville, the price is the same, the customer service is by far better.
The pharmacy at this Rite Aid is the worst ever. We always call into the automated renewal for our prescriptions. And every month we have to wait. So lately we call 24 hours ahead of time to before we pick up we get there the next day. And we still have to wait. There will be four people behind the counter and we are ignored. Some of the older patrons are a little more vocal then we are. And I understand their frustration. My doctor will be moving my prescriptions to a new pharmacy as of today.
I want to commend an associate at the rite aid in waterville, her name was Lola. She greeted me at the door very upbeat and then talked to me again before I checked out. When she checked me out she was so helpful and sincere in her comments. I have never been greeted and treated like this in the front of the store before, it was refreshing. Thank you I will be back.
Consider other pharmacies. This one does not care about clients, it's about the bottom dollar for them and THAT is it. Other pharmacies care much, much more about your well-being. Be very leery of their practices, corporate customer service is worst ever encountered. Go to a pharmacy that cares about you and your health and serves you well.
I see that these reviews seem to be from everywhere, I use the Dartmouth Street, Dartmouth, Massachusetts store. My Pharmacists name was Rachel and she was FABULOUS! Took time to explain a complicated medication and was professional and lovely! A+++++
Frequently asked questions about Rite Aid Pharmacy
How is Rite Aid Pharmacy rated?
Rite Aid Pharmacy has a 3.2 star rating with 111 reviews.
When is Rite Aid Pharmacy open?
Rite Aid Pharmacy is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com