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Right Toyota
- Car Dealers
- Scottsdale, AZ
About this business
This business offers new and used cars and service repairs.
Location details
7701 E Frank Lloyd Wright Blvd, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
Always treated professionally. Customer rep was informative and kept me updated on the work status. Suggested a couple of items for future updating.
Business response:
****, Thank you very much for the kind feedback, we appreciate your business and support.
Three days ago I bought a new Rav4 and love the car. The service, other than the manager of sales, was poor. The initial appointment went well and I went back a second day to make the purchase. I waited two hours for the sales person and was getting ready to go to a dealer in Mesa when he showed up. Because we found a dent in the car before purchasing, I had another appointment to come back and that salesman did not show. The Service manager said that it would take 5 days beginning next week to remove the dent, but the Sales... read more
Business response:
******,First and foremost, we'd like to extend our sincerest congratulations on your new Toyota Rav4. We're thrilled to hear that you're enjoying your new vehicle.However, we're deeply disappointed to learn about the less than satisfactory experience you had with our dealership, and we sincerely apologize for any inconvenience you encountered during the process. Your feedback is incredibly important to us as it helps us identify areas for improvement.We're truly sorry that the service you received from our sales team did not... read more
Wonderful ******************* I've been coordinating service for our 2 vehicles with ********************* for over 10 years. Fantastic personality and caring individual. Explains and goes into detail any maintenance that needs to be accomplished, especially anything safety related. Advises if there are any coupons related to the services that are required and helps you to find them so they can be applied. Especially in this new economy, every dollar helps.
Business response:
*****, thank you so much for taking the time to share your experiences with our ****************** and specifically, your dedicated service coordinator, *********************. We truly appreciate your loyalty and the trust you've placed in us for over 10 years.It's fantastic to hear that ****** has consistently provided you with wonderful service. His fantastic personality, attention to detail, and genuine care for our customers are qualities that we highly value in our team members. We're proud to have ****** on our staff, ... read more
It was easy to get an appointment. I called *************************** at 8:00 am, got an appointment for 10:00 am. Car was taken in on time and service completed within the time estimate. We are very happy with the service at Right Toyota.
Business response:
*******, thank you for sharing your positive experience with us! We're thrilled to hear that you had a smooth and convenient visit to Right Toyota for your service needs.We're delighted that scheduling an appointment with *************************** was a seamless process and that you were able to secure a slot that worked for you so quickly. We understand the value of your time, and it's great to know that our team was able to accommodate your needs promptly.It's also fantastic to learn that your car was taken in on time an... read more
General manager is fantastic to work with! Wonderful 5-************ from buying a car (two 4-runners) to getting your vehicle serviced:) Thank you Right Toyota!
Business response:
Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.
I purchased a new vehicle. It took a lot of time to get the vehicle. Once received the internet manager did a good job of getting the vehicle to me but there are a lot of lose ends that still need to be completed. The Finance area was particularly troublesome. The purchase contract does not match the **** for the vehicle and has other strange data on it. All the lose ends need to be completed. Trying to get them set up but just not happening.
Business response:
******, we apologize for the frustration with the items which still need to be addressed. I will forward your review and comments to the Internet Manager and Sales Manager involved with your transaction so we can tidy up those loose ends for you.************ - CR Mgr. - Right Toyota / **********************************
I brought my car in on Monday July 3 for a servicing. I realized late Monday my hubcap was missing. I have been emailing and calling the service manager, dealership manager etc at least 4 times this past week to ask about my hubcap. They did not have the courtesy to call me back. My family has bought more than this car from them I am a 70+ senior with cancer. This has been extremely stressful for me. The last servicing they quoted me one price and charged me a higher price and I thought that was the end of their u profession... read more
Business response:
***, thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience and stress you have experienced regarding your hubcap and the lack of response from our team. We understand the importance of timely communication and addressing our customers' concerns promptly, and we regret that we fell short of your expectations.
Got ripped off last Saturday. We were sold a used vehicle for $26K. I learned afterwards that KBB values the vehicle at $12K++. There is no cooling off period so now stuck with a ridiculously expensive used vehicle.
Business response:
We apologize for any inconvenience you've experienced. We understand your frustration and would like to assist you further. Please contact us via text or call so we can address your concerns. ************ - CR Mgr. - Right Toyota / **********************************
I recently purchased a Toyota Camry Hybrid from Right Toyota, and I must say my car buying experience was nothing short of exceptional. From start to finish, the team at Right Toyota went above and beyond to ensure my satisfaction.Under the guidance of Internet Sales Manager ******, I received prompt and attentive assistance. He was knowledgeable, friendly, and made the entire process effortless. Additionally, ***, the finance manager, provided clear explanations, making the paperwork a breeze. His professionalism and transp... read more
Business response:
Sumit, thank you so much for taking the time to share your outstanding car buying experience at Right Toyota. We are thrilled to receive such positive feedback and appreciate your kind words about our team members.We are delighted to hear that your experience with our Internet Sales Manager, ******, was prompt and attentive. We take pride in having knowledgeable and friendly staff who go above and beyond to ensure customer satisfaction. It's wonderful to know that ****** made the entire process effortless for you
Frequently asked questions about Right Toyota
How is Right Toyota rated?
Right Toyota has a 4.3 star rating with 7,424 reviews.
When is Right Toyota open?
Right Toyota is closed now. It will open at 8:00 a.m.
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