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This business offers new and used cars and service repairs.
7701 E Frank Lloyd Wright Blvd, Scottsdale, AZ, 85260, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 9:00 p.m. | |
Tue | 8:00 a.m. to 9:00 p.m. | |
Wed | 8:00 a.m. to 9:00 p.m. | |
Thu | 8:00 a.m. to 9:00 p.m. | |
Fri | 8:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 9:00 p.m. | |
Sun | 9:00 a.m. to 8:00 p.m. |
The sales *** lied straight to our face. We were trying to lease a truck and told him we were not sure it would fit in our garage. We explained our HOA has parking restrictions for vehicles on the street or in the driveway so if it wouldn't fit we could keep it. We asked if we could wait on signing so we could check the length of the garage. He very clearly told us no, we could not, because then we wouldn't get the same deal with the car we were getting at the same time, so we had to sign right then. He said dont worry, just... read more
Proceed with caution if you plan to use their services. Our experience with Right Toyota Service in **********, **, has been deeply frustrating and unprofessional. We have a business in *********, after one of our trucks was towed there following an isolated accident, they were provided with all the necessary insurance, business and driver contact details. Yet, at no point did the service department call or email us with a quote for parts or labor, nor did they provide any images or explanations of the required work. Instead... read more
Business response:
*****, we did receive authorization to repair the vehicle that has been here at the dealership for three weeks. Management will be following up to resolve the situation.
We drive all the way from ******** and its worth the drive and we will continue to do business them and our salesman **** always go out of his way for us We also will continue to tell family and friends to buy cars and trucks from them
Business response:
*********, we are very pleased you had a great experience with us. Thank you very much for the kind review and your business.
*********************** has sold our family multiple cars. Hes a kind, humble and honest person.**** goes far and beyond his clients expectations. He always picks up the phone, is always available to answer any questions and is always looking for your best interest. Impeccable customer service.**** is a true professional and foremost, a true gentleman.
Business response:
******, thank you very much for your kind words about ****, he is the best. Thank you for being a loyal customer ,we appreciate your business.
I scheduled a job interview here. I drove there and filled out the application in person and was told they were too busy to interview me even though it was scheduled and instead I would be getting a call back. That was on 4/15/24 no one has called to reschedule the interview nor has returned my calls. Very poor business practices.
Business response:
Quincey, consider yourself NOT HIRED at Right Toyota and move on with your life. Your poor quarrelsome attitude may be a contributing factor as to why you were not given consideration for employment at Right ******************** CR Mgr. - Right Toyota
We had a wonderful experience at Right Toyota! Our salesmen, ***** and ********* another young man, ****, in training, were very accommodating in agreeing to a trade in for our car to apply to a very reasonable final cost for my new Highlander **************** was extremely helpful, too, in explaining in detail the technology of my new car and, happily, offered continued assistance with further questions and continued service. The finance manager, ************, was also very thorough in explaining and completing the details ... read more
Business response:
******, you are very welcome, thank you for choosing Right Toyota. We appreciate your business and kind review! ************ - CR Mgr. - Right Toyota
I purchased a truck 4 weeks ago and made a down payment of $1,000, with the promise to pay an additional $26,000 within **** business days. I also informed **** that I had a pre-approved loan to pay off the car. He stated, "We have you all set up with Toyota" when I didn't WANT a loan with Toyota. When I called Right Toyota to pay the $26,000, I was told my account had been sent to the financial institute and was advised to pay for the truck when my 1st payment is due. I received a letter from Toyota stating that my credit t... read more
Business response:
******, we are not trying to make things more difficult for you or charge you more than you need to pay. The dealership reserves the right to cash the contract with any lender who will honor the terms of the contract as written. Our first priority is to collect the money for the vehicle by sending the contract to TFS in this case. You may use your financing to pay off the balance and continue with your lender as you see fit.********** - CR Mgr. - Right Toyota
They are the best. Treat me like it is their own car that is being serviced.
Business response:
Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.
very courteous, on time, and a comfortable place to wait.
Business response:
Rosemary, Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.
Right Toyota has a 4.3 star rating with 7,424 reviews.
Right Toyota is open now. It will close at 9:00 p.m.
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