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Right Toyota

4.3

About this business

This business offers new and used cars and service repairs. 

Location details

7701 E Frank Lloyd Wright Blvd, Scottsdale, AZ, 85260, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 8:00 p.m.
4.37,424 reviews
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Thommyson's profile image
Thommyson 
3 years ago

*** *. And Right Toyota provided excellent service. They are a trusted service provider. I bought my 2015 ********** Sport there and the sales and service have been wonderful. 

Business response:

Brad, thank you for the positive feedback regarding your experience with our sales and service department. We appreciate your business and support, thank you for being a loyal Right Toyota customer. Matt W. - CR Mgr. - Right Toyota 

Marcia B's profile image
Marcia B 
3 years ago

Efficient service for an oil change. Great communication between staff and customer. 

Business response:

******, good communication is the key to great service, we are very pleased out team was able to come through for you. Thank you for choosing Right Toyota. Matt W. - CR Mgr. - Right Toyota 

Christina M's profile image
Christina M 
3 years ago

I am always pleased with these guys! I can get an appointment very easily, they are efficient and communicative, and I dont have to wait all day for my car!!5 stars! 

Business response:

*********, thank you for the great feedback regarding our service process and team. We are very pleased our team has been able to provide you with great service through good communication and speedy work. We appreciate your business. Matt W. - CR Mgr. - Right Toyota 

Nick S.'s profile image
Nick S. 
3 years ago

Great service Austin faciane treated me and my wife as we were his parents 

Business response:

****, thanks for the great review, Austin is fantastic. Thank you for choosing Right Toyota, we appreciate your business. 

Brenda C's profile image
Brenda C 
3 years ago

Very professional, courteous and on time. I use them all the time. 

Business response:

******, thank you for servicing your vehicle with us, we appreciate your business. Matt W. - CR Mgr. - Right Toyota 

Rozhan M's profile image
Rozhan M 
3 years ago

I have been going to Right Toyota for years for my truck maintenance needs, and overall I have been a Toyota customer for 7 years and my parents have been Toyota customers for over 15 years. Recently my tailgate on my Tacoma got stolen. How frustrating, right? Well, I called Right Toyota and spoke with a gentleman who initially said it would cost approximately 3500 to get it replaced so I asked for the quote in an email because I needed to provide it to my insurance. This gentleman was not very gentleman-like, as he was rude... read more

Business response:

******, we are very sorry our staff member dropped the ball here by not providing you with the information that was promised. We greatly regret losing you as a customer over this unfortunate incident. As a measure of good faith, please feel free to contact me if there is anything you may need from a dealer in the future. Maybe I can help reinstate your faith in us, if not we wish you the best. Matt W. - CR Mgr. - Right Toyota mwinter@righttoyota.com 

Rachel A's profile image
Rachel A 
3 years ago

I had a good experience at the dealership during the actual process of buying the vehicle. However, the experience following the purchase of my vehicle was TERRIBLE. COMPLETELY AWFUL. I traded in my old vehicle at the time, this was April 2020. The dealership took 45 days to send my payoff check to my lienholder, despite me reaching out multiple times within that 45 day period to inquire about the status of the check. They informed me on two or three separate occasions it had been sent, which it obviously had not been. Becau... read more

Business response:

******, we apologize for the delay in sending your trade pay-off amount to the lender. Your transaction was on 4/27, we overnighted the payoff amount to the lender on 5/27, exactly 30 days later. We apologize for this delay, however, we will not pay off trade vehicles until we receive funding on the purchased vehicle. We are sorry for any confusion or frustration our policy may have caused. Please feel free to contact me if you would like any additional assistance regarding this matter. 

Joseph P J.'s profile image
Joseph P J. 
3 years ago

Very solid Service Dept. Repair visit handled smoothly and professionally. Like the shuttle to nearby shopping. Overnight loaner was easy to set up. Sam C****** did very good work. 

Business response:

******, we appreciate your kind comments regarding our service center, thank you very much for sharing them in your review. We do our best to provide the high level of service customers should expect from their Toyota dealer in North Scottsdale. Thank you very much for being a Right Toyota customer. 

Nancy M.'s profile image
Nancy M. 
4 years ago

Right Toyota was very friendly and professional in dealing with me. They addressed the issues that needed to be fixed, and checked on some additional work I want to have done in the future. This allows me to plan for that expense. Sam C****** and his staff were great. 

Business response:

Nancy, thank you very much for the kind review of our dealership and staff. We make every effort to ensure customers receive the best service possible and Sam is a big part of this effort. Thank you very much for choosing our dealership, we greatly appreciate your business and your opinion. Matt W. - CR Mgr. - Right Toyota 

Frequently asked questions about Right Toyota

How is Right Toyota rated?

Right Toyota has a 4.3 star rating with 7,424 reviews. 

When is Right Toyota open?

Right Toyota is closed now. It will open at 8:00 a.m. 

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