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Rick Hendrick Chevrolet Buick GMC Richmond

4.5

About this business

Rick Hendrick Chevrolet Buick GMC has a large variety of new and pre-owned models in Richmond, Virginia. Whether you are looking for a new Chevy truck, a new Buick sedan, a new GMC SUV or anything in between we can help! Between our new and pre-owned inventory you will be able to find the model that best suits your tech or towing needs. Our experienced finance team will be with you to help determine whether leasing or buying is the best option. If you are looking for a local service bay to bring in your vehicle for maintenan... read more

Location details

12050 W Broad St, Richmond, VA, 23233, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
SunClosed
4.55,616 reviews
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John Joseph Moerner's profile image
John Joseph Moerner 
8 years ago

Service is very important... have not received any from here. Over 2 hours for oil change/tire change today... you have been warned. 

Keith Smith's profile image
Keith Smith 
8 years ago

I have been reading the reviews, it's funny how Hendricks responds to the positive posts but stays away from the negative ones. Horrible after sales customer service. Never again will I buy there or any GM product. 

Mark Plummer's profile image
Mark Plummer 
8 years ago

I want to give a shout out to Dallas Groseclose, he sat in my truck with me for over 45 minutes and got help from OnStar to help my phone get reconnected to my truck... He did not have to do this he was so patient and work through the problem .I give him five stars as an employee☆☆☆☆☆.. I would highly recommend him as a Salesman and I will definitely ask for him on my next purchase 

Kevin Brannan's profile image
Kevin Brannan 
8 years ago

Worst most uncaring people in industry. Horrible. 

Cody Camphuysen's profile image
Cody Camphuysen 
8 years ago
Mandy Marks Carrier's profile image
Mandy Marks Carrier 
8 years ago
Chris Stroud's profile image
Chris Stroud 
8 years ago

You guys need to quit harassing people that just wanted to look up their cars worth on your website. I have received countless call after call about every day since i looked up the trade value of my car. Still getting calls after telling the first two people that i was in no position to buy a new car, that i was just looking at what was out there. You asked what it would take to make sure you got my business? Well not calling and pestering me every other day is a good start. Trying to set up appointments for me to come and t... read more

Donnelle Mullens's profile image
Donnelle Mullens 
8 years ago

I had a great, above and beyond experience at Rick Hendricks Chevrolet Buick Short Pump. My salesman, Charles Weber went out of his way to find my car, stayed late to process it, drove to DC area to get it (with Joe) and helped me meet a deadline. Please help me thank him. 

Ronald Lockhart's profile image
Ronald Lockhart 
8 years ago

Frequently asked questions about Rick Hendrick Chevrolet Buick GMC Richmond

How is Rick Hendrick Chevrolet Buick GMC Richmond rated?

Rick Hendrick Chevrolet Buick GMC Richmond has a 4.5 star rating with 5,616 reviews. 

When is Rick Hendrick Chevrolet Buick GMC Richmond open?

Rick Hendrick Chevrolet Buick GMC Richmond is open now. It will close at 8:00 p.m.  

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