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116 Grand Dr, Hattiesburg, MS, 39401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In October of 2022, we paid $199 to spend 4 nights and 5 days at the Marriott Ocean Watch Villas in Myrtle Beach, SC. Part of the package was a 90 minute sales presentation inviting us to purchase membership in the Marriott Vacation Club. We were offered an “Encore Package”, costing $1947, consisted of another 4 night stay at the Ocean Watch Villas, and a second 90 minute sales presentation , and a one week Dream Vacation at a resort anywhere in the world. We decided to purchase the Encore Package. A week after returning hom... read more
Business response:
Marriott International, Inc. is not in the timeshare business, please submit your complaint to Marriott Vacations Worldwide Corporation. Thank you.
Extremely Rude Doorman & His Security I was completing a delivery for a customer who was staying here for my first time, The doorman & security told me to give them my keys (which I didn’t know what for) so I put on my hazards because I was behind another vehicle who was helping a customer unload. I dropped off my items at the front desk per my customer request as they unload and hurried back to my unattended vehicle. Upon my return I was approached about why I didn’t leave my keys and that I was in the driveway blocking oth... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future.
In October of 2022, we paid $199 to spend 4 nights and 5 days at the Marriott Ocean Watch Villas in Myrtle Beach, SC. Part of the package was a 90 minute sales presentation inviting us to purchase membership in the Marriott Vacation Club. We were offered an “Encore Package”, costing $1947, consisted of another 4 night stay at the Ocean Watch Villas, and a second 90 minute sales presentation , and a one week Dream Vacation at a resort anywhere in the world. We decided to purchase the Encore Package. A week after returning hom... read more
Business response:
Marriott International, Inc. is not in the timeshare business, please submit your complaint to Marriott Vacations Worldwide Corporation. Thank you.
In October of 2022, we paid $199 to spend 4 nights and 5 days at the Marriott Ocean Watch Villas in Myrtle Beach, SC. Part of the package was a 90 minute sales presentation inviting us to purchase membership in the Marriott Vacation Club. We were offered an “Encore Package”, costing $1947, consisted of another 4 night stay at the Ocean Watch Villas, and a second 90 minute sales presentation , and a one week Dream Vacation at a resort anywhere in the world. We decided to purchase the Encore Package. A week after returning hom... read more
Business response:
Marriott International, Inc. is not in the timeshare business, please submit your complaint to Marriott Vacations Worldwide Corporation. Thank you.
Extremely Rude Doorman & His Security I was completing a delivery for a customer who was staying here for my first time, The doorman & security told me to give them my keys (which I didn’t know what for) so I put on my hazards because I was behind another vehicle who was helping a customer unload. I dropped off my items at the front desk per my customer request as they unload and hurried back to my unattended vehicle. Upon my return I was approached about why I didn’t leave my keys and that I was in the driveway blocking oth... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future.
Extremely Rude Doorman & His Security I was completing a delivery for a customer who was staying here for my first time, The doorman & security told me to give them my keys (which I didn’t know what for) so I put on my hazards because I was behind another vehicle who was helping a customer unload. I dropped off my items at the front desk per my customer request as they unload and hurried back to my unattended vehicle. Upon my return I was approached about why I didn’t leave my keys and that I was in the driveway blocking oth... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future.
If I could give 0 stars, I would since The Tamarind and Marriott Hotels deserve them! We reserved a room at The Tamarind, a Marriott property in Barbados, for a 5-night stay. The hotel did not appear like the photographs and was quite outdated when we arrived. The tiles were damaged, the air conditioning was leaking, the restaurants were closed, and the food selection was limited. The shower floor was damaged, and mold was present on the doors (and closet doors), the bedding was stained, and so on. When we expressed our conc... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. The service you describe is not consistent with the training our associates receive nor is it indicative of our corporate philosophy. Please be assured we will use your experience as a training opportunity for our management teams to improve the services we provide. We never want a guest to leave with a negative experience and... read more
If I could give 0 stars, I would since The Tamarind and Marriott Hotels deserve them! We reserved a room at The Tamarind, a Marriott property in Barbados, for a 5-night stay. The hotel did not appear like the photographs and was quite outdated when we arrived. The tiles were damaged, the air conditioning was leaking, the restaurants were closed, and the food selection was limited. The shower floor was damaged, and mold was present on the doors (and closet doors), the bedding was stained, and so on. When we expressed our conc... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. The service you describe is not consistent with the training our associates receive nor is it indicative of our corporate philosophy. Please be assured we will use your experience as a training opportunity for our management teams to improve the services we provide. We never want a guest to leave with a negative experience and... read more
If I could give 0 stars, I would since The Tamarind and Marriott Hotels deserve them! We reserved a room at The Tamarind, a Marriott property in Barbados, for a 5-night stay. The hotel did not appear like the photographs and was quite outdated when we arrived. The tiles were damaged, the air conditioning was leaking, the restaurants were closed, and the food selection was limited. The shower floor was damaged, and mold was present on the doors (and closet doors), the bedding was stained, and so on. When we expressed our conc... read more
Business response:
Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. The service you describe is not consistent with the training our associates receive nor is it indicative of our corporate philosophy. Please be assured we will use your experience as a training opportunity for our management teams to improve the services we provide. We never want a guest to leave with a negative experience and... read more
Residence Inn Hattiesburg has a 3.9 star rating with 528 reviews.
Residence Inn Hattiesburg is open now. It will close at 6:00 p.m.
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