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Residence Inn Hattiesburg

3.9

About this business

Location details

116 Grand Dr, Hattiesburg, MS, 39401, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9528 reviews
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tom m's profile image
tom m 
2 years ago

In October of 2022, we paid $199 to spend 4 nights and 5 days at the Marriott Ocean Watch Villas in Myrtle Beach, SC. Part of the package was a 90 minute sales presentation inviting us to purchase membership in the Marriott Vacation Club. We were offered an “Encore Package”, costing $1947, consisted of another 4 night stay at the Ocean Watch Villas, and a second 90 minute sales presentation , and a one week Dream Vacation at a resort anywhere in the world. We decided to purchase the Encore Package. A week after returning hom... read more

Business response:

Marriott International, Inc. is not in the timeshare business, please submit your complaint to Marriott Vacations Worldwide Corporation. Thank you. 

Makayka H's profile image
Makayka H 
2 years ago

Extremely Rude Doorman & His Security I was completing a delivery for a customer who was staying here for my first time, The doorman & security told me to give them my keys (which I didn’t know what for) so I put on my hazards because I was behind another vehicle who was helping a customer unload. I dropped off my items at the front desk per my customer request as they unload and hurried back to my unattended vehicle. Upon my return I was approached about why I didn’t leave my keys and that I was in the driveway blocking oth... read more

Business response:

Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future. 

tom m's profile image
tom m 
2 years ago

In October of 2022, we paid $199 to spend 4 nights and 5 days at the Marriott Ocean Watch Villas in Myrtle Beach, SC. Part of the package was a 90 minute sales presentation inviting us to purchase membership in the Marriott Vacation Club. We were offered an “Encore Package”, costing $1947, consisted of another 4 night stay at the Ocean Watch Villas, and a second 90 minute sales presentation , and a one week Dream Vacation at a resort anywhere in the world. We decided to purchase the Encore Package. A week after returning hom... read more

Business response:

Marriott International, Inc. is not in the timeshare business, please submit your complaint to Marriott Vacations Worldwide Corporation. Thank you. 

tom m's profile image
tom m 
2 years ago

In October of 2022, we paid $199 to spend 4 nights and 5 days at the Marriott Ocean Watch Villas in Myrtle Beach, SC. Part of the package was a 90 minute sales presentation inviting us to purchase membership in the Marriott Vacation Club. We were offered an “Encore Package”, costing $1947, consisted of another 4 night stay at the Ocean Watch Villas, and a second 90 minute sales presentation , and a one week Dream Vacation at a resort anywhere in the world. We decided to purchase the Encore Package. A week after returning hom... read more

Business response:

Marriott International, Inc. is not in the timeshare business, please submit your complaint to Marriott Vacations Worldwide Corporation. Thank you. 

Makayka H's profile image
Makayka H 
2 years ago

Extremely Rude Doorman & His Security I was completing a delivery for a customer who was staying here for my first time, The doorman & security told me to give them my keys (which I didn’t know what for) so I put on my hazards because I was behind another vehicle who was helping a customer unload. I dropped off my items at the front desk per my customer request as they unload and hurried back to my unattended vehicle. Upon my return I was approached about why I didn’t leave my keys and that I was in the driveway blocking oth... read more

Business response:

Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future. 

Makayka H's profile image
Makayka H 
2 years ago

Extremely Rude Doorman & His Security I was completing a delivery for a customer who was staying here for my first time, The doorman & security told me to give them my keys (which I didn’t know what for) so I put on my hazards because I was behind another vehicle who was helping a customer unload. I dropped off my items at the front desk per my customer request as they unload and hurried back to my unattended vehicle. Upon my return I was approached about why I didn’t leave my keys and that I was in the driveway blocking oth... read more

Business response:

Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. We hope we will have another occasion to meet your expectations and welcome you back in the future. 

Alexis H's profile image
Alexis H 
2 years ago

If I could give 0 stars, I would since The Tamarind and Marriott Hotels deserve them! We reserved a room at The Tamarind, a Marriott property in Barbados, for a 5-night stay. The hotel did not appear like the photographs and was quite outdated when we arrived. The tiles were damaged, the air conditioning was leaking, the restaurants were closed, and the food selection was limited. The shower floor was damaged, and mold was present on the doors (and closet doors), the bedding was stained, and so on. When we expressed our conc... read more

Business response:

Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. The service you describe is not consistent with the training our associates receive nor is it indicative of our corporate philosophy. Please be assured we will use your experience as a training opportunity for our management teams to improve the services we provide. We never want a guest to leave with a negative experience and... read more

Alexis H's profile image
Alexis H 
2 years ago

If I could give 0 stars, I would since The Tamarind and Marriott Hotels deserve them! We reserved a room at The Tamarind, a Marriott property in Barbados, for a 5-night stay. The hotel did not appear like the photographs and was quite outdated when we arrived. The tiles were damaged, the air conditioning was leaking, the restaurants were closed, and the food selection was limited. The shower floor was damaged, and mold was present on the doors (and closet doors), the bedding was stained, and so on. When we expressed our conc... read more

Business response:

Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. The service you describe is not consistent with the training our associates receive nor is it indicative of our corporate philosophy. Please be assured we will use your experience as a training opportunity for our management teams to improve the services we provide. We never want a guest to leave with a negative experience and... read more

Alexis H's profile image
Alexis H 
2 years ago

If I could give 0 stars, I would since The Tamarind and Marriott Hotels deserve them! We reserved a room at The Tamarind, a Marriott property in Barbados, for a 5-night stay. The hotel did not appear like the photographs and was quite outdated when we arrived. The tiles were damaged, the air conditioning was leaking, the restaurants were closed, and the food selection was limited. The shower floor was damaged, and mold was present on the doors (and closet doors), the bedding was stained, and so on. When we expressed our conc... read more

Business response:

Marriott International, Inc. thanks you for taking the time to provide feedback about your disappointing experience. Please accept our sincerest apologies for any frustrations you may have experienced. The service you describe is not consistent with the training our associates receive nor is it indicative of our corporate philosophy. Please be assured we will use your experience as a training opportunity for our management teams to improve the services we provide. We never want a guest to leave with a negative experience and... read more

Frequently asked questions about Residence Inn Hattiesburg

How is Residence Inn Hattiesburg rated?

Residence Inn Hattiesburg has a 3.9 star rating with 528 reviews. 

When is Residence Inn Hattiesburg open?

Residence Inn Hattiesburg is open now. It will close at 6:00 p.m.  

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