Residence Inn Hattiesburg

Jason R 

on BBB

2 years ago

Here's my issue (just copy/pasting so as to not waste more of my time). hope this helps everyone avoid staying at ANY Marriott in the future. I have two accounts. I just tried combining them for the THIRD TIME with your phone agent who was frankly rude. I have had to call you because that is the only option you have provided. In the end, each time, I'm told i need to wait up to 14 days for my accounts to be merged, and then i never hear from you. I have a combined total of 150K points that I want to use with you, which is wh... read more

Terry F 

on BBB

2 years ago

My daughter was employed by Pathfinder’s franchised bar ‘Aloft’ and was sexually harassed by a guest. She was told to let it go and not let it get to her by management. When she reported the managers disregard to HR, she was fired. I believe the Marriot is better than this kind of behavior. This was at Aloft inside the Marriot ‘Aloft SW, Austin TX. The legal name is Path 6 Hotel. Employees should not be treated this way 

Terry F 

on BBB

2 years ago

My daughter was employed by Pathfinder’s franchised bar ‘Aloft’ and was sexually harassed by a guest. She was told to let it go and not let it get to her by management. When she reported the managers disregard to HR, she was fired. I believe the Marriot is better than this kind of behavior. This was at Aloft inside the Marriot ‘Aloft SW, Austin TX. The legal name is Path 6 Hotel. Employees should not be treated this way 

Sasha P 

on BBB

2 years ago

I stayed at this location 10/07-10/08. To make a long story short, one of the employees walked in my room just as I had gotten out of the shower. It was a male worker, there was no knock or notification whatsoever about anyone coming in. I still do not know what the employees role was at the hotel. My sister and I weren’t comfortable for the remainder of our stay but due to lack of time since we were there for a conference and were on a tight schedule we regretfully stayed. I did speak with a manager before checkout Sunday. ... read more

Sasha P 

on BBB

2 years ago

I stayed at this location 10/07-10/08. To make a long story short, one of the employees walked in my room just as I had gotten out of the shower. It was a male worker, there was no knock or notification whatsoever about anyone coming in. I still do not know what the employees role was at the hotel. My sister and I weren’t comfortable for the remainder of our stay but due to lack of time since we were there for a conference and were on a tight schedule we regretfully stayed. I did speak with a manager before checkout Sunday. ... read more

Sasha P 

on BBB

2 years ago

I stayed at this location 10/07-10/08. To make a long story short, one of the employees walked in my room just as I had gotten out of the shower. It was a male worker, there was no knock or notification whatsoever about anyone coming in. I still do not know what the employees role was at the hotel. My sister and I weren’t comfortable for the remainder of our stay but due to lack of time since we were there for a conference and were on a tight schedule we regretfully stayed. I did speak with a manager before checkout Sunday. ... read more

Ronald Y.ancoskie 

on BBB

2 years ago

I was billed for two hotel rooms at the town place suites hotel in Harrisburg Hershey PA for one night.I have a Gmail from that hotel showing that the reservation was cancelled when the reservation person made the reservation at the wrong hotel.I got a hold of Marriott corporate and explained the situation and they said they would not refund the money to the son's of amvetts.everything was recorded by both parties I would like to talk to someone. 

Ronald Y.ancoskie 

on BBB

2 years ago

I was billed for two hotel rooms at the town place suites hotel in Harrisburg Hershey PA for one night.I have a Gmail from that hotel showing that the reservation was cancelled when the reservation person made the reservation at the wrong hotel.I got a hold of Marriott corporate and explained the situation and they said they would not refund the money to the son's of amvetts.everything was recorded by both parties I would like to talk to someone. 

Ronald Y.ancoskie 

on BBB

2 years ago

I was billed for two hotel rooms at the town place suites hotel in Harrisburg Hershey PA for one night.I have a Gmail from that hotel showing that the reservation was cancelled when the reservation person made the reservation at the wrong hotel.I got a hold of Marriott corporate and explained the situation and they said they would not refund the money to the son's of amvetts.everything was recorded by both parties I would like to talk to someone.