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Rent-A-Center
- Retail
- Uvalde, TX
About this business
Rent-A-Center provides consumers with omni-channel access to, and the opportunity to obtain ownership of, high-quality, durable products via small payments over time under a flexible lease-purchase agreement with no long-term debt obligation.
Location details
2322 E Main St, Uvalde, TX, 78801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I have recently fell ill and have always tried to make timely payments. I am behind two weeks on my agreement I had to wait for insurance to issue me another cell phone because the coverage doesnt work anymore. Its one thing to show up at someones house which I get theyre doing their jobs but its unlawful to pull in front of my driveway to the point I cant pull out as I was leaving to go to the doctor. Then your rude associate got out of the van very aggressively and began to walk in front of my car moving to prevent me from... read more
I had intended to buy a 85 inch TV a stand. it has been two years and still paying it should be paid off . I pay 120 every two weeks iI I have bought other things from them with no problem and paid it off. New management came in and it seems like they are robbing me. I tried calling them all they say is I owe them money. Besides the tv was used. I say am done paying I think I paid this company enough. Hopefully something can be done with the way they do business.
I have fully purchased 2 different items from here in the past 5 years. Each time the salesperson is great at the start, but turns bad after that first visit. If a payment was late in any way, they would harass 2-3 times daily until it was paid. This wouldn't be bad if the preferred contact way was used. I work in a fast paced environment during the day, so I would ask to be contacted in the evening hours. Their salespeople would harass everyone around me, who's numbers were not given to them, for the day until I called and ... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************ and provide further details.
Rent A Center employees broke into my house yesterday while me and my 5 year old were sleeping in the bedroom. They came all the way into my room yelling Hello..... I woke up and told them they needed to get out of my house they have no permission to be there, the older man of the two was mean and rude saying a blck man let them in my house I was pushing them out of my front door saying no on other than me and my 4 children live here so noone can give you access to my home. he said that a man said he could come in but there ... read more
Business response:
Rent-A-Center appreciates your feedback and would appreciate the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
This is my 2nd time renting with acceptance now . The 1st time was flawless but this time it has been such a horrible experience. I told acceptance now to come pick up their furniture about 2 weeks ago . And they instead offered a settlement offer of ***** within 45 days to close out my agreement . Last night, I paid it . I went over this over and over with ******* and she reassured me it was closed and there was nothing else to worry about. However, another auto debit came out this morning of my regular payment AND SHOWS I ... read more
Business response:
Rent-A-Center appreciates your feedback and would appreicate the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
They added on an extra Rental agreement to bedset at the last minute because they didn't carry the original frame , and since then I've been denied a grace ****** on my payment of 4 days , I don't mind paying the late fee it's just the manager is far from professional or courteous will definitely NEVER recommend Nor use this Company again !
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************ to provide further details.<span style="white-space:pre"></span>
FREE *** BUGS WITH EVERY PURCHASE. Hello my name is ******* and I worked for Rent-A-Center in May and June of 2023. Anyone who has purchased from this location is risking adopting an infestation of *** BUGS! The ***BUGS and COCKROACHES have taken over the backrooms of this store and have been seen inside the furniture by multiple employees. THIS PROBLEM IS KNOWN! Yet they are still here casually selling their at-risk merchandise to unsuspecting customers. I recently refused to continue working at Rent-A-Center until they ext... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
I came into the store on 6/27/23. I was looking to rent a product, while in the store the manager ****** was with a customer, an employee came to him for assistance with a call. To which he responded "why the h*** did you hand me this call." He then proceeded to go on a rant about the phone call at the front desk berating this employee. He then threw a tantrum and stormed into his office and started screaming about this being "pure stupidity." I feel like this behavior is very childish and extreamly unprofessional. I have ne... read more
Business response:
Rent-A-Center appreciates your feedback.In order to conduct an investigation, we request you to contact our customer service at ************ and provide further details so we can locate the store.
I have tried for 6 months to access my online account, no one at the store or customer service center will help me. keep getting ticket numbers for escalation which is a joke because no one calls back and still no help. cant reset password on website it never actually sends a email I read all the complaints listed below with the response call customer service . what a joke they don't help either star rating one , only because I had to choose ******* star option
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. We have attempted to locate your lease based upon your identifying information, but are unable to. In order to better assist you, please contact our customer service at ************.
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 1.4 star rating with 347 reviews.
When is Rent-A-Center open?
Rent-A-Center is open now. It will close at 6:00 p.m.
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