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Rent-A-Center
- Retail
- Uvalde, TX
About this business
Rent-A-Center provides consumers with omni-channel access to, and the opportunity to obtain ownership of, high-quality, durable products via small payments over time under a flexible lease-purchase agreement with no long-term debt obligation.
Location details
2322 E Main St, Uvalde, TX, 78801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Rac in ************ **** is a joke. We have tried for the past month to return merchandise and they keep telling us they will be there or will call and they never do. The keep trying to run our debit card without our permission for items we do not want. We have called over 20 times including corporate office and nothing is getting done. They will no longer have our busness.
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. We have searched our system for your email and cannot locate a lease account that is associated with it. In order to better assist you, please contact our customer service at ************.
I tried to do business with the Quincy ******** store yesterday, clearly made my payment and my updated phone number for delivery today between 3pm-5pm. I assumed that was the confirmation when I spoke to them in person yesterday. I moved the old washer/dryer out and sat here all day waiting for them to arrive. I called the office at 512pm, he said they didnt have my correct phone and without a phone call they wont deliver, he was very rude and unprofessional on the phone and told me hes sorry but its whatever because they o... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
This company is the worst place ever. They lied to my teenage daughter and came in my house to get there merchandise while no one over the age of 18 was home. The store manager told my tennage daughter that as long as he was on the phone with his employees as a witness that she had to allow them into my home. After I had just told them to come back when I got home from work that afternoon, I did not give them permission to come in to my house. They are a bunch of lying pieces of garbage who manipulated a teenager to get into... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
I went on August 3, 2023 and rented a Queen size bed. I wanted the bed for only a week and they said I had to rent by the month, I agreed and rented the bed for a month. The bed was delivered on August 11th, 2023. At delivery I asked about the arrangements for the pick up on the September 3, 2023. I was told someone would be in contact for pick. I got a text informing me that on September 3, 2023 I would have to make another payment. I called and spoke to ****** and I was informed that I was misinformed about the company cal... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. We have reached out to the respective store and requested them to contact you to resolve this matter. Alternatively, you may contact our customer service at ************. Thank you
Rented a refrigerator while waiting for mine to be fixed. At first seemed good because price was reasonable and they delivered fast. However, it was delivered with baby cockroaches in it! Had to have it picked up and never used it. They said they would refund, and it's been 4 weeks and no refund. In addition, they tried to bill me for another month of rental even though we no longer have it. Had to file a dispute with Amex.
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. We have contacted the respective store and requested them to contact you regarding the status of your refund. Alternatively, you may contact our customer service at ************.
Can't believe all these 1 star ratings, and they only have the 5 and 4 star ratings on their site. Tells you how honest they are. They literally robbed me by taking my down payment and never sending the product. Now I get a refund in the form of in store credit. I have no desire to go back to this store after the way they treated me so why would I want in store credit? They're awful!!! Talking about the *************, ** store BTW. Can't speak on others. Just don't go to these clowns
Business response:
Rent-A-Center appreciates your feedback and apologizes that are not satisfied with your experience. In order to better assist you, please contact our customer service at ************.
I hate this place I have been with them for years and this last thing done it for me. I got a computer that was over three thousand dollars it was brand new I still have the box the minute I paid it off it stop working I had been paying the insurance on ever month so I thought they were going to take it and get it fix or give me a new one for the price I just paid no they stole my first one wait six months for a used one the shot of like a gun and startered burning inside and scared my child who has ADhD and altism these wer... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
I ************* from the *************************** and they made me paid a down payment for the furniture and I had four weeks free for a new account.they are very rude and they have no customer service experience.
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
Its like doing business with the loan shark. Expect to be treated with zero consideration. The people that work here will come to your home, threaten children and ask them to be let into your home.. this is all over being five days late after the manager was informed and agreed to wait two more days. This entire center is ran by rude little boys, who think theyre men would like to threaten women and children.
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. Please note, we are a leasing company and not in the business of issuing loans. In order to better assist you, please contact our customer service at ************.
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 1.4 star rating with 347 reviews.
When is Rent-A-Center open?
Rent-A-Center is open now. It will close at 6:00 p.m.
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