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Rent-A-Center

1.4

About this business

Rent-A-Center provides consumers with omni-channel access to, and the opportunity to obtain ownership of, high-quality, durable products via small payments over time under a flexible lease-purchase agreement with no long-term debt obligation. 

Location details

2322 E Main St, Uvalde, TX, 78801, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
1.4347 reviews
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Penny B.'s profile image
Penny B. 
a year ago

Rent a center sold me what was supposed to be a new refrigerator, that last 6 Mos they came and got it and gave me a loaner. I never got a new refrigerator and the loan which I was paying on and paid off only lasted 9 Mos. I went to Rent a center, they told me they had no Refrigerators. And they could not help me I called corporate they had a man name ****** who was the district manager call me he took my compliant and was sippose to get back to me well its been 2 weeks and no call back. They are selling people what suppose ... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Timothy s's profile image
Timothy s 
a year ago

I got a bedroom set from RCA in ********** ****. It came with bed bugs they refused to it picked up. Not making no more payments. 

Business response:

Rent-A-Center appreciates the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Crystal M's profile image
Crystal M 
a year ago

I don't think they deserve to be open. I have been with rent a center since **************************************************************** them giving us a loner until are product was fixed. We payed off the couch with it being broken why we was still paying on it and they refused to fix so we finished paying it off and the washer broke on us today and they are refusing to even give us a loner until the fix that one 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Cassandra J's profile image
Cassandra J 
a year ago

The furniture I purchased was not acceptable..they replaced my furniture with some embarrassing office furniture..I'm so disappointed and frustrated..I fell violated and I believe that it's racial motivated. The manager is very disrespectful and I'm upset and sad..I've been loyal and I never missed a payment. I need help . 

Business response:

Rent-A-Center appreciates the opportunity to address your concerns and apologize that you are dissatisfied with your experience. In order to better assist you, please contact our customer service at ************ and provide further details. 

Anna R's profile image
Anna R 
a year ago

Hello I can't even give 1 star. The store on West El Camino unprofessional the store Manger Victoria needs to be fired ,Maria needs to be trained on customer service. I've been with them for 30 plus years since those 2 started working there the store has went down Hill. I've asked multiple times to speak to a higher up manager and they REFUSED. So please if CORRPORT SEES THIS Please reply back go my email something needs to be done about this place. ?? 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. We have notified the district manager of this review and we will be conducting an investigation. Should you have further information, you may contact our customer service at 800-442-8186. 

Brandon T's profile image
Brandon T 
a year ago

Called in to see how much I owed on some items I had planned on paying off, never gave a solid answer. *****, the manager, was absolutely rude with me and hang up when I began to get irritated. This is the 9th Avenue location in **********, **. As a manager, he should be the last employee to be rude. I have heard several other people having issues with the same manager. I think it should be time for a change. 

Business response:

<br /> Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at 800-442-8186.<br /> <br /> 

Danielle W's profile image
Danielle W 
a year ago

the only reason I gave them one star is because there was no option for zero. My husband purchased a mattress from them and was making payments. He was late one week and they came pounding on my door. Mind you were estranged and Im living in my in-laws home until I make arrangements during the divorce process because we do have a child in the home, I was very cooperative. I told him where he was even tried calling him for them and they left no problem. I ended up calling RAC the next day and actually making a payment towards... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. We request you to contact our customer service at 800-442-8186 to provide further details of this event. 

Anita G's profile image
Anita G 
a year ago

Renter A Center sales repo furniture @ full price and the head of the company total agree with this dishonesty act. They allow u to pick the furniture off the floor and bring old furniture out to customer. 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.<style></style> 

Brittany B's profile image
Brittany B 
a year ago

Ive been renting from rent a center for many yrs in ***** never had an issue with them before! I owed a day and forgot so i made a payment weekly and continued too tell them i was having surgery they told me that they had looked at my fb and now are contacting my in laws from my ******** account blowing up my phone harassing me constantly! In ***** i told them i was going into the hospital and id speak with them on the first this was never an issue! They refuse too listen too me and respect me! I have reached out too corpora... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please provide us further information in order to locate your lease. <style></style> 

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 1.4 star rating with 347 reviews. 

When is Rent-A-Center open?

Rent-A-Center is open now. It will close at 6:00 p.m.  

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