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Rent-A-Center
- Retail
- Uvalde, TX
About this business
Rent-A-Center provides consumers with omni-channel access to, and the opportunity to obtain ownership of, high-quality, durable products via small payments over time under a flexible lease-purchase agreement with no long-term debt obligation.
Location details
2322 E Main St, Uvalde, TX, 78801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Worst customer service experience I've ever encountered!! The local store will try to swindle you out of your money and force you to use the store rather than the website and prevent you from using coupon codes. I was treated rudely and couldn't get the service or the discount. Rent a Center is a fraudulent company. A scam, thieves. Extremely disappointed. They tamper with your account and try to force to pay whatever they want. BBB should look into this company more closely.
Business response:
Rent-A-Center appreciates your feedback and apologizes that you have had an unsatisfactory experience. In order to better assist you and get further details, please contact our customer service at 800-442-8186 and provide further details. <style> </style>
If I could give zero or negative stars, I would do so - -100 stars. I have been chasing a refund from this company since September of 2022. On top of being nonresponsive, they make you jump through all kinds of hoops to get the refund. Got a letter confirming the refund in September 2022...nearing the end of April 2023 and still nothing. Worst customer experience I've personally dealt with in my life. Avoid working with this company at all costs.
Dear Bob's Furniture Corp Leadership, My table purchase and delivery was an EXCELLENT experience! However, I was two days away from complete my purchase of your Grand Manor Bed and 5 Drawer Chest set. My purchase would have been thru the AcceptanceNOW program; who are COMPLETE PREDATORS/SHYEST financial business company, that PRAY on those of us who are re-building our credit, hard-working and earnest consumers! I came in on 4/5 to discuss a $30 discrepancy with my grand total purchase of the bedroom items and came to a horr... read more
Business response:
Rent-A-Center appreciates your feedback and apologize that you had a poor experience. In order to provide us an opportunity to assist you, please contact our customer service at 800-442-8186. <style> </style>
If I could give zero stars I would, mark my words rent a center, This is not over, how I was treated as a first time customer was absolutely disgusting and I will be going above and beyond to do something about it. Overall the company is great, but the managers in the retail stores not so great and that's going to take the company down in the long run, because nothing is being done.
Business response:
Rent-A-Center appreciates the opportunity to address your concerns. Should you like to provide feedback specific to an employee, please contact our customer service at 800-442-8186. <style> </style>
I went into the store to help my brother that is disabled to ask why he has been charged so much for a computer for his grandson whom he’s raising. The man who was working was very rude and argued with me in front of other customers when I inquired about their interest rates. He informed that their interest rate is 50% which is outrageous. My brother has already paid $1,200 and was informed he still owes $1,200 with no end in sight. I feel like this company is taking advantage of people who have lower income.
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at 800-442-8186. <style> </style>
I got screwed by the Lebanon, Ohio Rent a Center to the point I am planning to seek legal action against them. A few months ago my Parents rented a HP Laptop on good faith to help me out because my Laptop was getting old and the performance was getting worse. They are 81 and 82 years old and are not computer people but wanted to surprise me with a Laptop. The fact is they were told it was a brand new Laptop but when I drove over to pick it up from them the first thing I noticed were several surface scratches on the Lid of th... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at 800-442-8186. <style> </style>
I tried for 4 hrs to rent a washer in carrollton ga online I was told 3 times someone would contact meat the carrollton ga store 30117 this is the poorest customer service ive ever had the manager David strung me out over email for atleast a couple hours and I called 3 times to resolve to be able to rent a washer for my wife but apparently customer is not part of rent a center job description. This manager should be fired for poor business relations. I myself am in customer relations and have never experienced service this p... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you and receive further details surrounding your poor experience, please contact our customer service at 800-442-8186. <style> </style>
They have horrible customer service skills. Even after communicating with them in regards to making payments and changing the payments and being a loyal customer. I was sent a rude and unprofessional text message. I feel like they miss treat people that use their services because they know they have bad credit or dont have the means to purchase furniture and they treat you in that manner.
Business response:
Rent-A-Center appreciates your feedback and apologizes you have not had a satisfactory experience. Please contact our customer service at ************ to provide further details into your dissatisfactory experience. Thank you
I ordered something I was gonna return it I said order me another one on the same contract they changed my contract without me signing it all I want to do is just return it now but for them to be able to change your contract that should not be right because it was a computer contract is it because I signed but I never signed the second contract I signed one contract for seven payments not a second contract for a 24 payments
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. We will be happy to address any concerns surrounding your rental-purchase agreement, and ensure the terms correspond with what you electronically signed into. Thank you
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 1.4 star rating with 347 reviews.
When is Rent-A-Center open?
Rent-A-Center is open now. It will close at 6:00 p.m.
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