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Rent-A-Center
- Retail
- Uvalde, TX
About this business
Rent-A-Center provides consumers with omni-channel access to, and the opportunity to obtain ownership of, high-quality, durable products via small payments over time under a flexible lease-purchase agreement with no long-term debt obligation.
Location details
2322 E Main St, Uvalde, TX, 78801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I would barely give this company a 1, they add so much interest and principal on items it is very vicious. That is besides the point, I took 2 sofas and a tv from the *** in ******, ** back in September 2021 and I never missed a payment but fast forward over a year later into this renting agreement to later own; I missed February payment of this year. Little would I know here comes crusty dusty *** people at my door with a notice to return property for missing a payment, mind yall I have 6 payments left and I cannot wait unt... read more
Business response:
Rent-A-Center transactions are not financing arrangements or loans. We purchase the merchandise selected by the customer from the host store, and then rent the merchandise through a terminable rental purchase agreement that contained the disclosures as required by applicable law. Rent-A-Center has reviewed this review and determined the primary complaint is regarding certain contractual obligations stated in the rental purchase agreement, which the customer failed to comply with. We apologize that Ms. ***** has had a poor ex... read more
horrible service, all employees seemed nice in the beginning at the store location in **********. I am a reader so of course I read my contract was told I could return products anytime and also get my money back. not only am I being refused my money back but also being told that they will be taking back the products I've been paying for since oct of ****************************************************************************** the said contract why would I return something I've been paying for along with renters insurance as... read more
Business response:
Rent-A-Center appreciates your feedback and find it unfortunate that you are not satisfied with the rental-purchase agreement you made with us. Rent-A-Center accommodates returning the merchandise in accordance with the terms of the rental-purchase agreement, specifically in paragraphs "Termination," and "Our Rights To Take Possession". Since the rental-purchase agreement constitutes a lease of the merchandise, we are still entitled to payment for the time you rented the merchandise, and we do not refund payment received dur... read more
I think they cheat the customer. I don't receive recipts
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************ in order to request a copy of your payment history. Thank you
Wouldn't let me pick my agreement up because of who gave me a ride .. sounds like a discrimination lawsuit
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************ so we can obtain further information.
They need help with the staff at the location in fort **********,**.
Business response:
Please contact our customer service department at ************ to provide your much appreciated feedback on store staffing. Thank you
I have collection calls from a Rent a Center agency every few years. last one was a week ago. Before that was 2018. The first one stated I rented something from a place in **** in 2010 - 2011 that I never lived (2017) I said I never lived there I lived in ******** at that time. The call last week stated I rented it in ************** area in 2016 (I didn't live in ************** in 2016. ***************** was sketchy at best could not give me what I allegedly rented. *** would not give me his name and I repeated my questions ... read more
Business response:
Rent-A-Center the opportunity to address your concerns. If you are not familiar with something on your credit report, we request you to file a police report and provide us a copy so we may complete an investigation. If you have further questions, you may contact our customer service at 800-442-8186. <style> </style>
****************** went above and beyond to make ************ work
Business response:
Rent-A-Center appreciates your feedback and is delighted to hear you had a great experience. Should you have any issues or concerns, please contact our customer service at 800-442-8186. <style> </style>
Most horrible experience in my life. This location recently has a new manger name ***** he will call you threatening you, hanging up the phone shouting like a 3 year old that didn't get his way. The staff is extremely unprofessional it's hard to communicate because the staff have strong Spanish accent and can't properly interpret what's your saying in English. This was my second account with ******************** and I've learn a very valuable lesson * NEVER AGAIN DO NOT DO IT TO YOURSELF * I hope this review helps someone ma... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you and investigate this experience, please contact our customer service at 800-442-8186. <style> </style>
The store on **** street is ABSOLUTELY INSIDIOUS AND THEY ARE LIARS AND GO FOR BAIT AND SWITCH TATIC MY IVE CALLED CORPORATE OFFICE SEVERAL TIMES AND THEY PUT IN COMPLAINT TO DISTRICT MANAGER TO RETURN MY CALLS AND HAVEN'T GOTTEN A CALL YET I CALLED INQUIRING ABOUT A DEEP FREEZER A STORE ASSOCIATE AND I WERE TEXTING, DONT REMEMBER THE NAME BUT I HAVE TEXT MESSAGES IN MY PHONE SAVED GUY SAID TOTAL COST OF FREEZER IS 350 AND I PUT A 100 DOWN IT WOULD COVER ME FOR MY 1ST MONTH I ADVISED IF FREEZER ONLY 350 WHY WOULD I PUT A 100... read more
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 1.4 star rating with 347 reviews.
When is Rent-A-Center open?
Rent-A-Center is closed now. It will open at 10:00 a.m.
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