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Rent-A-Center
- Retail
- Uvalde, TX
About this business
Rent-A-Center provides consumers with omni-channel access to, and the opportunity to obtain ownership of, high-quality, durable products via small payments over time under a flexible lease-purchase agreement with no long-term debt obligation.
Location details
2322 E Main St, Uvalde, TX, 78801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Absolutely does not deserve a star or even deserve to be open. The manager is rude does not care about her customers in fact she actually makes up lies to make herself sound good Absolutely the most unprofessional person I've ever met and she loves selling people items that do not work and then lying and saying they did when u got them have been paying for my dryer 3 months now and it's only worked a total of 2 weeks I've called repeatedly she gets rude and hangs up on people and now refuses to answer the phone all together ... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. Please contact our customer service at ************ to provide further details surrounding your experience so we can use this as a training opportunity. Thank you<style></style>
Awful, the business is scamming customers and isnt correct on its advertisements, its unethical, remorseless, just everything about its business and products. I also asked if they had everything in a contract recorded for me to read and I was told to go elsewhere and that they didnt want my business and they denied my application.
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. <style></style>
Your office in ********** **** is terrible if you are one day late they start texting and threatening to come get the product. They are rude and disrespectful to their clients. If I didn't need the freezer I have I would let them take it back . Even though they broke a book shelf and cracked boards on my deck .
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. Should you need to adjust your payment dates, or provide proof of damage caused, please contact our customer service at ************ <style></style>
First off I was paying them every week. Even with that being said they would call me about 15 times a day. They would even send people to my house once a week. I even had a missed FaceTime call from them. When I first made my order for a dryer I paid for same day shipping which I didnt get. The drivers were at the store and refused to bring it to my house. They told me if they had to bring it I would have to wait a week for it. They said I could have gotten it same day if someone came pick it up. Anyways, the problem started... read more
Business response:
Rent-A-Center take these allegations very seriously and appreciate the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************ to provide further information and supporting proof if possible.<style></style>
Rent-A-Center ignored the visibly posted no soliciting signs on our private property and left litter on the doorstep. **** called and wants their marketing tactics back!
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.<style></style>
THEY DESERVE ZERO STARS. The store manager ********************* called me yesterday on 5/5 to tell me my bill was 2 weeks overdue when it was only a week overdue being I pay monthly. However, they would have been paid by 5/10. He did not like that answer and became rude I can't wait that long with an attitude. Well today my card was charged when it was NOT authorized. When I called, I was told I was on auto pay. Please tell me how I was on auto pay today but yet he called me yesterday because it was overdue which means yest... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.<style></style>
DO NOT RENT FROM THEM. I have rented furniture from rent a center years ago and was quite satisfied with my price and service surprisingly it was in the rough part of town in *******. Now fast forward 5-6 years later I ordered a bed frame from the one in Gwinnett. I missed 1 payment due to a dangerous situation that I endured where my purse money and phone was stole from me by force. They contacted my mom and she informed them of what was going on and told them I would pay double on my next payment. My payments are due every... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.<style></style>
I made arrangements for Autopay, I paid on time every time for 2 years. 12 items were paid on time off entirely or early. I had surgery, I missed one payment. I called and reset everything to auto pay. They still sent men to my door every day to try and scare me, they called me 15 times a day. When I was home and the two big men came knocking on my door, they did not know why. I spoke with the store manager on the phone. I asked why they are harassing my family and I when we already set up auto pay to get back on track? He h... read more
Business response:
<br /> Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you and get further details, please contact our customer service at 800-442-8186.<br /> <br /> <style> </style>
I have multiple things from there. I pay for a warranty so that if anything happens they can be fixed. Well my washer stopped working and they told me they are not going to fix it they want me to keep paying for it which I’m not going to they won’t take it back. It has been sitting in my driveway I don’t want the set if they aren’t going to work and not going to get fixed when something happens. We have tried giving things back and they won’t take it if I have to keep the non working washer they need to write it off. The cus... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you and get further details, please contact our customer service at 800-442-8186. <style> </style>
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 1.4 star rating with 347 reviews.
When is Rent-A-Center open?
Rent-A-Center is open now. It will close at 6:00 p.m.
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