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Rent-A-Center
- Retail
- Uvalde, TX
About this business
Rent-A-Center provides consumers with omni-channel access to, and the opportunity to obtain ownership of, high-quality, durable products via small payments over time under a flexible lease-purchase agreement with no long-term debt obligation.
Location details
2322 E Main St, Uvalde, TX, 78801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I recently worked there was injured on the job the manager told me so what and was fired the next day
******************...I was told i will get a refund on a product never delivered. This was in august of this year. Here it is 2 months later, still havent recieved my refund. Called corporate they was no help. Called local store and manager was very rude. RAC i want my money back pls. Im on disability living on a monthly check. You are a multimillionaire company. Its nothing to return ****** for an item i never recieved, shame on you!!!
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
I applied for credit and was awarded x/week. On October 9th I placed an order and made my first payment. I scheduled delivery for the 11th. On the 11th I was unable to contact the store because the phone was disconnected. I called the main customer support number and was told that they were able to get a hold of the district manager, and my item would still be delivered that evening. The item was not delivered, the item has still not been delivered. The store phone continues to be disconnected. Reaching out to the headquarte... read more
Business response:
<p>Hello,</p><p>This Rent-A-Center customer rented their product from an independently owned and operated franchised location. We have sent her comment to the franchisee.</p>
NO STARS!! ID GIVE NEGATIVE IF I COULD! The harassing phone calls RIGHT AFTER A PAYMENT IS MADE IS UNCALLED FOR!! THEY CALL ALL THE **** WHEN THEY ARE ASKED TO CONTACT AFTER A SPECIFIC ****, THEY STILL CALL WHENEVER THEY WANT! They are going to get me fired from my job!!! ITS UNPROFESSIONAL AND I HAVE NO IDEA HOW THEY HAVE AN "A" RATING WITH THE BBB!!!! Next time someone comes to my house to take the couch when I just made a payment and they want the next weeks payment ALREADY, I WILL contact the police department! It is unc... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
We rent at the ******** ** @ ***************. we rented a couch in June of this year about a month ago the love seat broke. I called they sent the tech out the following day (I had issues with timing because they didnt come at the time they said so only my daughter was home) thats not my issue tho. The tech said it cant be fixed it needs the whole back replaced or the whole loveseat. Fine its under warranty, Iv only had the set a little over 3 months. Well the store will not reach out to repair and every time I call I get th... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
I truly regret purchasing a bed **************** through them. The only reason I went this route in the first place is because I was just moving into a new home so, I couldnt afford to pay for this fully upfront. Its been a year since Ive made this purchase, have always made payment, never been 30 days late but, Ive been harassed & embarrassed by them showing up to my home several times like the police or contacting a friend & even my landlord! If *** paid faithfully this long & only have a few hundred dollars left to pay, w... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
Very poor experience they tried to auto ******* account on a week I'm not paid then they all are a rude when I call the store to get the issue resolved I would need to pay extra I then asked for cooperate they then provided the number to resolution team I could go but I rather not waste anymore time
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
I am absolutely appalled by this business. Upon delivery, the tiles in my kitchen were shattered! I contacted rent-a-center and they offered me $125 off my contract, which is laughable because they do not make the rules anymore and we have to rip up our entire kitchen to replace the broken tiles so they match. After this, we ran into fraud on our account. I communicated this through writing multiple times with the manager at the location we rented through. He called me, multiple times a day when I work at an elementary schoo... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************.
Im constantly harassed twice a week by phone for payment to both contact numbers provided.their staff constantly come to my home harassing to get their merchandise, which explained my stepson has the game in ******* somewhere that his mother took him. Indicated my bank acct was hacked and working on sending the 2-3 missed payments . I asked for staff to stop coming to my *********** still do. Staff lied & noted I waved scissors at them outside my home when I let my husband speak to the male staff as I was outside decorating ... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. Per the rental purchase agreement, we are authorized to contact customers for payment or to arrange return as you are renting our property. Timely payments are required, and through contact is our attempt to resolve your account to avoid a breach of rental purchase agreement. To further discuss your purchase or return options, please contact our customer service at ************.
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 1.4 star rating with 347 reviews.
When is Rent-A-Center open?
Rent-A-Center is closed now. It will open at 10:00 a.m.
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