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Renaissance Charlotte Southpark Hotel
- Hotels
- Charlotte, NC
About this business
Discover Renaissance Charlotte SouthPark Hotel, our boutique luxury hotel. Enjoy our spacious rooms and suites with marble bathrooms, our fitness center with an indoor heated pool and sauna, 14 elegant event venues and on-site restaurant and bar.
Location details
5501 Carnegie Blvd, Charlotte, NC, 28209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Staff was wonderful. I checked in on my phone 📱 and was quickly shown where every amenity was. Restaurant staff was also wonderful, always smiling and checking on us. One can see when people like their jobs. Room was spacious & clean as well. Would go back again. 😊Well done!
Business response:
Thank you for the kind review!
Great hotel!! Everyone nice and welcoming!! hotel was clean and updated
Check in experience was great . Stacey at the front desk was very accommodating. Rooms were clean and beds were comfortable. Best part of my stay was the bartender Morgan . She provided exceptional service ! I will definitely be back . Very nice area with a mall across the street as well.
Business response:
Thank you for the awesome review. We will definitely let Morgan and Stacy know just how awesome they were! We hope to serve you again in the future!
Don't stay there when a football Game Is occurring. The hotel Has a contract with the football company and they get VIP treatment and the other guest do not matter. I was disappointed when they would not let guest enter the normal entrance thru the parking deck and made them Walk in the cold with their kids. I was told it was for security purposes. Let me tell you about security I am more likely as a female in my 20s to have something to happen to me then a football player.
Business response:
Ms. Crowder, Thank you for taking the time to post this comment about your recent stay at our hotel. Please accept our sincere apology for not being able to access the back entrance to the parking deck, as it was blocked off for a hotel event during your visit. The safety and security of our hotel’s guests and associates is our number one priority; and apologize that you did not feel comfortable walking alone to the hotel’s front entrance. We are sorry we were not aware of this concern while you were here, as we would have b... read more
Stayed 3 nights after a long drive from Atlanta and stoppin in Clemson along the way. After arriving at 10:30 pm, the front desk welcomed us by name and gave us a bottle of Evion. We became acquainted with Kyle in the bar who welcomed us by name each afternoon. When we got back just before 11:30 after the Dolphin game, Kyle made us our drinks just before closing and while cleaning up. The restaurant staff was also very friendly. All greated us for breakfast each morning with a smile and sincere Good Morning. Would definitely... read more
Business response:
Thank you for the kind words- we hope to host you again soon!
Wonderful place to stay , hotel staff was great and the rooms were beautiful
Frequently asked questions about Renaissance Charlotte Southpark Hotel
How is Renaissance Charlotte Southpark Hotel rated?
Renaissance Charlotte Southpark Hotel has a 4.3 star rating with 1,656 reviews.
When is Renaissance Charlotte Southpark Hotel open?
Renaissance Charlotte Southpark Hotel is closed now. It will open at 9:00 a.m.
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