Reliable Basement & Drain + Reliable Contractor Services

Judith L 

on BBB

2 years ago

Reliable is great. They've done excellent work , are always on time, and they explain everything they did, Very dependable. 

Carol B 

on BBB

2 years ago

I had good communication with the office regarding setting an appointment and pricing. The technician arrived on time, was professional, efficient and courteous. 

Deborah T 

on BBB

2 years ago

Very professional and personable. Got job done rapidly. Had to come out 2 times because line connected to another house. Gave discount also! 

Karrie O 

on BBB

3 years ago

Reliable was a pleasure to do business with. I was able to make an appointment straight away. The office staff made it easy for me to explain my issue and were clear and upfront with any costs that may be incurred. They followed through on the appointment reminder call and technician arrival texts. The technicians were friendly, provided quality work and went above and beyond to answer my many questions. I will recommend to friends and family as a trustworthy service provider. 

Sue M 

on BBB

3 years ago

I called because the drain in my basement by my washing machine was backing up. Reliable came out within an hour, a very nice young man and he snaked the drain was a very straightforward on the price, did not try to tell me that there were more problems than what there were and everything is fixed and working as it should be. Very happy with this company for being honest and coming out as soon as they did. In addition, they sent me a text to telling me that the person was on the way and sent me an email receipt. 

Jeffrey K 

on BBB

3 years ago

They were to call before they came (if they could come) but showed up before 9am unannounced and said they never call first. Supposedly snaked the clean out drain, but the water has not stopped coming up. $190 for nothing. UPDATE: While I was in the hospital, my partner called them because they hadn't fixed anything. We're now at $600 with no results. 

Debby R 

on BBB

3 years ago

The work was done in a very professional manner. The gentleman explained the work being done very thoroughly. Would recommend 

Doug Br 

on BBB

3 years ago

I had water seeping up through the middle of my basement. I had a tile installed years ago through the middle of the basement floor to alleviate the seepage. I had noticed more seepage lately and that the other tiles going into the crock of the sump pump were not draining much. I called Reliable and they had some one out to the house quickly. Trudy, who scheduled this was so friendly and understanding. She told me a man named Mark would be out to jet the drains and run a camera through and she would contact me when he was on... read more

JEANNETTE S 

on BBB

4 years ago

My Service Tech Mike was very courteous, professional, and friendly. He was very accommodating in taking off his shoes at the door when entering my home. I felt the price was extremely reasonable compared to other companies I contacted. This was my first service call with this company and I was not disappointed. Definitely, will keep them in mind for future plumbing needs. Jeannette S.