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Reliable Basement & Drain + Reliable Contractor Services

4.8

About this business

Reliable Contractor Services provides expert Northeast Ohio residential, commercial, municipal and industrial plumbing, drainage and foundation waterproofing services. With Over 10,000 customers since 1999, we have a Better Business Bureau A+ rating and are a multiple recipient of the Angie's List Super Service award. OH license #23730. We also provide new technology solutions in Trenchless Pipe, Sewer Jetting Vacuum Services, and Genera and Hydro Excavation. 24/7 Emergency Services available. Other services include sewer cl... read more

Location details

214 E 34th St, Lorain, OH, 44055, United States

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4.81,075 reviews
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Cheryl J's profile image
Cheryl J 
3 years ago

Reliable is my go to for plumbing services. Always confident in their work. They have completed good plumbing work in my home - sump pump replacement and a leaking pipe issue. Today required a Garbage Disposal issue. Professional and trust worthy. Great remaining in communication with Customer. 

Kathy W's profile image
Kathy W 
3 years ago

I have dealt with this company for several years and have always been very satisfied. I just had them install a hot water tank and my only complaint was the fact that I was told they would be there at 8:30 and they showed up at 10:30. 

Judith L's profile image
Judith L 
3 years ago

Reliable is great. They've done excellent work , are always on time, and they explain everything they did, Very dependable. 

Carol B's profile image
Carol B 
3 years ago

I had good communication with the office regarding setting an appointment and pricing. The technician arrived on time, was professional, efficient and courteous. 

Deborah T's profile image
Deborah T 
3 years ago

Very professional and personable. Got job done rapidly. Had to come out 2 times because line connected to another house. Gave discount also! 

Karrie O's profile image
Karrie O 
3 years ago

Reliable was a pleasure to do business with. I was able to make an appointment straight away. The office staff made it easy for me to explain my issue and were clear and upfront with any costs that may be incurred. They followed through on the appointment reminder call and technician arrival texts. The technicians were friendly, provided quality work and went above and beyond to answer my many questions. I will recommend to friends and family as a trustworthy service provider. 

Sue M's profile image
Sue M 
3 years ago

I called because the drain in my basement by my washing machine was backing up. Reliable came out within an hour, a very nice young man and he snaked the drain was a very straightforward on the price, did not try to tell me that there were more problems than what there were and everything is fixed and working as it should be. Very happy with this company for being honest and coming out as soon as they did. In addition, they sent me a text to telling me that the person was on the way and sent me an email receipt. 

Jeffrey K's profile image
Jeffrey K 
3 years ago

They were to call before they came (if they could come) but showed up before 9am unannounced and said they never call first. Supposedly snaked the clean out drain, but the water has not stopped coming up. $190 for nothing. UPDATE: While I was in the hospital, my partner called them because they hadn't fixed anything. We're now at $600 with no results. 

Debby R's profile image
Debby R 
4 years ago

The work was done in a very professional manner. The gentleman explained the work being done very thoroughly. Would recommend 

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How is Reliable Basement & Drain + Reliable Contractor Services rated?

Reliable Basement & Drain + Reliable Contractor Services has a 4.8 star rating with 1,075 reviews. 

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Reliable Basement & Drain + Reliable Contractor Services is open now. It is open 24/7. 

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