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214 E 34th St, Lorain, OH, 44055, United States
Get directionsWe can’t say enough good things about the service we received from Reliable Basement and Drain. From the time we were given the quote they put our minds at ease that they would take care of our problem no matter what! Brian and Jake are fabulous! So hard working and dedicated. They took care of our property like it was their own. We would not hesitate to call them again if needed. We highly recommend them!
They were extremely easy to work with from scheduling the appointment through the completion of the installation of our sump pump system. The technician was knowledgeable and clearly explained everything we needed to know. I’ve used Reliable in the past for basement drain and tile work and highly recommend them.
Timely, courteous, and very professional. Will absolutely use them again.
Came upon Reliable by chance in a semi-emergency situation as the basement sewer was backing up, and this was unfortunately occurring during the "stay-at-home" order as a result of the coronavirus. Reliable was able to get to us that same day, which was a Sunday, and Dakota got the drain cleaned out until he could come back w/Mark and "water jet" the remaining roots to help clean out the remainder of the line a couple of days later. They were both very professional and the service was great!
Business response:
*** thank you so much for your review, please keep yourself and your family safe during these trying times!!!
After calling 2 other companies (who didn't even bother showing up) we were recommended to call Reliable by our insurance agent who had just used them recently, and I can say without question that it was the best call I could have made to resolve the problems I was having with my drainage. Mike and Trevor and Jordan came to our home and immediately addressed my issues and gave me an honest assessment of what I would have to do to fix it. I accepted their offer and they came out and did the work. Mike and Trevor were two of t... read more
Business response:
We want to personally thank you for choosing us and leaving kind words so others will learn of our services. We really appreciate your review and hope you will call us in the future.
My wife called early afternoon, on a busy day for Reliable, and they were at my house by 3:30. Mark and John went above and beyond to figure out the problem. Please use these guys if you're having basement/plumbing issues. ****** ******
Business response:
We want to personally thank you for choosing us and leaving kind words so others will learn of our services. We really appreciate your review and hope you will call us in the future.
Reliable basement and drain,are great.had 1,800 estament. An old city meter was found.they charged me 1,100.honest.and good work.polite.yes to these guys and office lady's polite and helpful.THANKS.
Business response:
Thank you for your review!
WE'VE HAD RELIABLE SERVICES A NUMBER OF TIMES AND WOULDN'T HESITATE CALLING THEM BACK. SERVICES INCLUDED EVERYTHING FROM PUTTING A LINE TO THE STORM SEWER TO INSTALLING A SPIGOT IN THE BATHROOM. ANY ISSUES WERE RESOLVED - NO PROBLEM.
Business response:
**** I appreciate the comments. It is an absolute pleasure to continue to serve a customer as long as we have been working for you!! Thank you so much for the trust you put into us.
Marco B**** systematically diagnosed and managed the sewer line problem with expertise and professionalism.
Business response:
Thank you for your review!
Reliable Basement & Drain + Reliable Contractor Services has a 4.8 star rating with 1,098 reviews.
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