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Reliable Basement & Drain + Reliable Contractor Services
- Plumbing
- Lorain, OH
About this business
Reliable Contractor Services provides expert Northeast Ohio residential, commercial, municipal and industrial plumbing, drainage and foundation waterproofing services. With Over 10,000 customers since 1999, we have a Better Business Bureau A+ rating and are a multiple recipient of the Angie's List Super Service award. OH license #23730. We also provide new technology solutions in Trenchless Pipe, Sewer Jetting Vacuum Services, and Genera and Hydro Excavation. 24/7 Emergency Services available. Other services include sewer cl... read more
Location details
214 E 34th St, Lorain, OH, 44055, United States
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Great costumers service and job well done. Happy our house sewage line is fully functional. Thank you Hunter and Anthony.
Business response:
Thank you ********We really appreciate the review.
This company provided prompt service. The people were patient, provided explanations, and followed through on everything they said.
Business response:
Hey **********our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.
Sump pump replaced. Good price, professional and prompt and had a clean work site.
Business response:
Thank you ****, for those kind words. We appreciate you reaching out to us.
Reliable was great . They fixed our problem and Hunter the plumber they sent was very friendly, explained everything to us regarding what was wrong and how he was going to fix it. He took the time to cover his shoes every time he went in and out of the house. He cleaned any messes up he made. I would recommend Reliable as they did a good job and cared about customer satisfaction.
Business response:
Thank you *****, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.
First time using Reliable. Hunter was very kind and professional. Also very neat which is good since I’m fussy.
Business response:
Good morning, Cheryl Thank you for taking the time to review our company, Reliable Basement & Drain takes our reviews very seriously. We appreciate you naming Hunter, one of our young plumbers and we are glad he is in our Reliable Family. Also, thank you for trying our company for the first time and if you should need us again, please reach out to us. Happy Holidays and we hope you have a wonderful New Year.
They did a very good job, very professional. Very pleased with the work. Will definitely use their services again.
Business response:
Good morning, ****** thank you for your wonderful review! We are very proud of our technicians, and we appreciate you taking the time to recognize them. Our Veteran-owned company tries hard to make sure that all of our customers feel appreciated. Thank you and have a wonderful day!
I have used Reliable on many occasions. The workers are friendly and explain everything that needs to be done. I won’t use anyone else!
Business response:
******* Thank you for your amazing review, we really appreciate it! Hunter and Jay were onsite for your installation and we are so happy to have them in our Reliable Family. We are happy that your service went well and that you will count on us for your future needs. Have an amazing day!
We had an issue with one of the branches of the sewer line beneath my house. I thought for sure the fix was going to be both very costly and messy. I was recommended to Reliable from Laura ******and I couldn't be happier I went with them! Mark came out and literally scoped out the situation. He listened to our concerns, and we brainstormed a solution that was very non-invasive to my home and the cost was very reasonable. Within a week their Service Technician Michael came to our residence and performed the work very quickly,... read more
Business response:
Thank you for your review, *******. We are happy that our team was able to take care of you with a quick turnaround time. We love having Mark and Mike on our team, they are both great assets to our company. We never mind when someone is asking questions so I am glad that Mike was able to help! Our team at Reliable Basement and Drain always strives for the highest standards. Have a great day!
I had requested service to have my bathroom sinks drains cleaned. When the employee showed to my house, he was rude from the beginning. When assessing my request, the employee stated he couldn't find anything wrong and proceeds to tell that I should just do this myself. If I wanted to do this job myself, I would not have called this company. I was shocked when I heard this. He proceeds to continue to be rude with me in my own house. Feeling uncomfortable with this man in my house, I just want to be done. However, while takin... read more
Business response:
Joe, I tried to respond to you through a conversation that was not very pleasant. I am sorry that you have this view with our company however, I will not have any further communication with you in regard to this job or situation. We wish you the best, Reliable Basement & Drain LLC
Frequently asked questions about Reliable Basement & Drain + Reliable Contractor Services
How is Reliable Basement & Drain + Reliable Contractor Services rated?
Reliable Basement & Drain + Reliable Contractor Services has a 4.8 star rating with 1,080 reviews.
When is Reliable Basement & Drain + Reliable Contractor Services open?
Reliable Basement & Drain + Reliable Contractor Services is open now. It is open 24/7.
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