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Rejuvenation
- Retail
- Portland, OR
About this business
Located at the corner of Southeast Grand Avenue and Taylor, our Portland store occupies the ground floor of the historic c. 1905 Neustadter Building. You'll find 12,000 square feet of lighting, hardware, furniture, and rugs, along with one-of-a-kind salvage and restored antiques.
Location details
1100 SE Grand Ave, Portland, OR, 97214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
This review is not directed to a store, just to customer service. Terrible, terrible customer service in ****** specifically the price match team. What a scam!! Ive been trying to price match a product by following their price match process. Ive emailed several times over the last 5 days and called several times. No one answers the phone and I receive read receipts for the emails but no one responds. Ive called/emailed the price match team, customer service and international customer service with no luck. Its been one of the... read more
This review is for Pottery Barn, which, apparently, is owned by Williams-Sonoma:I should start by saying that I do believe Pottery Barn makes decent products that are relatively well made and designed. That said, their **************** is abysmal. Heres my sad saga: I purchased a large sitting chair and after it was delivered, I opened the box to discover it was missing its legs. I was then given the runaround between their **************** representatives and the warehouse employees, neither of whom wanted to assume respons... read more
Falsely advertise their shipping dates on the website. Ordered a bed from the company on Nov. 10 that was advertised to ship between the Nov. 15 - Nov. 17th, but it quickly changed to Nov. 20th. Now, it's the 20th and I'm being told that my bed will not arrive until Dec. 6th. Also, the scheduling customer service agent was very rude and essentially told me to kick rocks.
******* Sonoma only cares about selling, no follow up! The worst!!! I ordered two beds from their Rejuvenation website, back in July. I was notified in September that these beds were ready for delivery. But when I actually scheduled delivery date, delivery were cancelled due to not having all the pieces. When it was canceled the second, I called customer service to find out. I was told, now we have everything and ready to ship. We scheduled a delivery date while on the phone. The date before my confirmed delivery date, i rec... read more
Im not sure where to even begin. Ordered a bathroom vanity w/ countertop from PB in July 2022 worth approx $3k as part of a total order exceeding $10k for our lake house. Took months for everything to finally arrive. When it did, the vanity was fine but the countertop was shattered. PB attempted FOUR MORE DELIVERIES of this countertop, and it was broken every time. Because we dont live there full time, we had to pay someone to accept the delivery on each attempt. By the fifth delivery, we had spent more on labor for our cont... read more
Very disappointing process. Item delivery time changed to several months out - called multiple times and was told items would be cancelled; over a month now and they are now showing as 'shipped', no delivery date, and charged to my credit card. After I was told it would be cancelled, I ordered items from another company so I DO NOT NEED THESE FROM WEST ELM.Another item was 'lost', delivery was cancelled but I was not notified - after changing my work schedule and cancelling clients (lost money for me). Item still not deliver... read more
I ordered an expensive 3-seat leather **** sectional on West Elm that is listed as commercial grade, thinking it would last longer than a non-commercial grade couch. Within months the electrical mechanism failed on one of the sections & since it was under warranty, it was replaced. Around the 1 year ***** all 3 sections experienced various electrical issues, some intermittent, others permanaent. Additionally, both the foot rest support beam & seat frame has broken on 2 of 3 sections. I never would have paid this much for a c... read more
We bought our daughters new pottery barn backpacks and lunch bags for their birthdays and within weeks of them using them, the pulls fell off and the bags started falling apart at the seems. Backpacks should be able to last at least a school year if not 3 in my opinion, these lasted weeks and when I tried to get a refund, pottery barn said it just looked like normal wear and tear.
Would give zero stars if possible. I ordered a *** on July 3rd and was charged for the full amount ($3,000) at the beginning of August, with an estimated delivery date end of August/beginning of September. After about ******************************* September, October, and November where nobody could give me a status update on the order, I was finally told the order was ready for deliverytoday was the delivery date. The delivery team had 3/4 pieces (there was no footboard) and were unable to assemble the ***. After another c... read more
Frequently asked questions about Rejuvenation
How is Rejuvenation rated?
Rejuvenation has a 1.5 star rating with 1,101 reviews.
When is Rejuvenation open?
Rejuvenation is open now. It will close at 6:00 p.m.
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