Reggie Jackson Airport Honda

Amir F. 

on BBB

4 years ago

Took in my wife's CPO 2017 Tiguan on May 8, 2021 for an oil change and for them to look at the roof visor that stopped working. Not being aware of the fact that her car was a Certified pre owned I was told if would cost 170 dollars just to diagnose the issue with the visor. I reluctantly agreed and about 20 minutes later I told them to stop as I changed my mind. They tried to charge me 85 dollars just for their 15-20 minutes of "work". I said i will not pay that and just do the oil change. When the oil change was done I was ... read more

Nicole K 

on BBB

4 years ago

OMG. How more pathetic can this place be? I bought a car from them in 2016, that broke down on the side of the road a year later. Which put me upside by 10,000.00 Thankfully Honda Proctor of Tallahassee worked hard for myself and 2 kids(who were sent to the hospital far away, so I needed a bigger vehicle for transportation) to get me out of the hole I was in. I've received many phone calls asking me about my vehicle, which I no longer had and asked them to please remove me off the list. Well, ONCE AGAIN. I receive a letter i... read more

Gabby 

on BBB

4 years ago

A few years ago, my husband purchased a new Malibu from Jeff Gordon Chevrolet. At the time, the salesman kept telling us that he was giving my husband a good deal on the vehicle which was a lie!!!!!! They took advantage of the fact that my husband needed another car right then as his old one was flooded out during the hurricane. Long story short, they sold my husband the base model Malibu at an astronomical price of over $10,000 than what that vehicle was actually worth!!! He tried to trade in the vehicle once he talked with... read more

GERARD JULIUS 

on BBB

4 years ago

THIS DEALERSHIP IS THE BEST OF THE BEST!!!!!! I had purchased a vehicle from dealership on 4/26/2021. I had the pleasure of being assigned to Salesperson Camden P**** who was the BEST by the way from Start to finish. His communication was like no other I've EVER experienced he responded to my text or calls consistently and promptly. He also went above and beyond to make sure the car had been serviced, detailed and even more. His knowledge of the vehicles he sells is beyond any salesperson I've seen thus far. TRUST ME when I... read more

Cindy J 

on BBB

4 years ago

Lies about 799.99 charges and interest rate during sale. On the internet price there is a statement that says the price already includes the 799.99 charge of administration fees. They add the 799.99 back on top of the price in hopes the customer won't see that disclaimer. When you try to work a deal with them they act like they are giving you a discount, when in reality they overcharged you from the start. The finance people, who I spoke to said they go to a specific Rick H******* school to learn.(how to lie..) They preten... read more

Jessica H 

on BBB

4 years ago

I wish I was able to give this dealership 0 stars!!!!!!! First and foremost I purchased my 2020 Jeep Grand Cherokee Sept. 2020, I have only had my jeep for 7 months, it only has 6,000 miles on it and I HATE IT NOW!!!!! I should have known there was going to be issues with this dealership, especially with the treatment I received during the actual sell. First and foremost, the sales lady NEVER once showed me the actual window sticker for my vehicle during the sell, and being that I was overly excited about getting a new vehic... read more

Bonnie B 

on BBB

4 years ago

I wish I could give negative stars for this place after the **** I have been put through. What started as my car going in for repairs due to hitting a pot hole turned into them having my car for over a month and returning it with my paint stripped off in several places on the roof and hood! When I went to pick it up, I noticed huge areas of paint missing and they weren't even going to inform me that this happened. Come to find out, they were pressure washing my car and the guy doing it "noticed a chip" and KEPT GOING with th... read more

Jeremy F 

on BBB

4 years ago

Tried it and won't again. I have purchased a lot of vehicles in my lifetime. I usually use The Original BMW of Austin, but I thought I would give the new South Austin BMW a shot. It appeared to be a stellar dealership. Jay was my Sales Rep and he was a great introduction to the Dealership. I started with a few phone calls. I found a vehicle that I liked. We started the negotiation process. I wanted to come in the next day, but Jay was going to be off work. I said I don't mind dealing with someone else as I needed to come in ... read more

Carrie G 

on BBB

4 years ago

Harassment after purchase. My sales person has taken to calling me at least once every month since I bought my car two years ago. Today he crossed the line and called my boss on the other side of the country. Unacceptable. I left a message at the dealership. We'll see if I get any response back.