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Red Robin Gourmet Burgers

3.9

About this business

Red Robin was established in 1969 in Seattle, WA, and we have now grown to over 475 locations nation-wide and in Canada. Our Guests keep coming back to Red Robin for fun and craveable Gourmet Burgers, great service and family friendly atmosphere, as well as the satisfaction of knowing all the things that we do to make sure we're serving the highest-quality food available. We offer more than two dozen innovative gourmet burgers served with Bottomless Steak Fries (which means free refills!) and more than 100 different toppings... read more

Location details

2627 S 180th St, Omaha, NE, 68130, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.91,612 reviews
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Matt Heenan's profile image
Matt Heenan 
8 years ago

Never go back. We had to wait to talk to the manager because all the other tables wanted to talk to him. It was that bad. I saw a couple walking in as I walked out & told them about our experience & the others in there. Wasn't just us. They said thanks & turned back to there car to go somewhere else. 

Shelly Heenan's profile image
Shelly Heenan 
8 years ago

This was the worst experience I have ever had at Red Robin and we have been there a lot. It took over 15 minutes to get our beers because the tap was being changed. We finally had to ask for bottled beer. We asked for campfire sauce for our fries and got ranch instead. Our waiter was so soft spoken I had to ask him multiple times to repeat himself. Our bottomless fries ran our more than once while we waited for our meals along with our drinks. After over an hour we got our food. The buns on the burgers all crumbled apart. Th... read more

Heidi Nelson's profile image
Heidi Nelson 
8 years ago

Friendly people and great food. Serve was a little slow but they were all friendly and we weren't in a rush 

Elena Parra Mascorro's profile image
Elena Parra Mascorro 
8 years ago

Service was great!!! Food delicious!! And we are coming back 

Carl Barnett's profile image
Carl Barnett 
8 years ago

They served my wife a chicken wrap that we had seen sitting in the kitchen before we ordered our food. At least three people from the server staff fingered out food before it was brought out. The waitress was fantastic but the server that brought our food out wanted to get defensive when i asked for a manager. All the manager would say is we tell them to wash their hands. they took off the entrees but still charged me for the sodas and appetizer. HORRIBLE HORRIBLE 

Darrel Severson's profile image
Darrel Severson 
8 years ago

My wife and I ordered dinner service from our waiteress was good the food was horrible i completely got the wrong burger and the manager brings me cold bacon and cooked onions for the burger that was wrong i ordered the southern burger with candied bacon and onion straws i got a burger on cibata bun with lettuce and barbecue sauce nothing else so to fix it the manager brings me cold bacon and cooked onion yikes that was not right to fix the problem here is easy change management customers should get what he orders not what t... read more

Torres Fam's profile image
Torres Fam 
8 years ago
Scott Muschall's profile image
Scott Muschall 
8 years ago

The service out of the kitchen was terrible. The place was nearly empty and it still took over 40 minutes for the for the food to come out. My wife's​ order was salmon and homemade​ Cole slaw. The fish was a little under cooked and the slaw had no dressing at all. Yep just cut up cabbage. My burger was supposed to be well done and it came out medium. I ordered a second order of fries that never showed up. Bottomless are much better if you can eat them with your meal. My son ordered an apitizer that came out a few minutes bef... read more

Shelli Sanchez's profile image
Shelli Sanchez 
8 years ago

We had great service. A while back we went as a family and had slow, sloppy... just awful service. Sunday was amazing. Our waitress was so cool, so friendly. The food was hot, delicious, very delightful! Thanks RR for making my 13 yr old Birthday dinner awesome‼️ 

Frequently asked questions about Red Robin Gourmet Burgers

How is Red Robin Gourmet Burgers rated?

Red Robin Gourmet Burgers has a 3.9 star rating with 1,612 reviews. 

When is Red Robin Gourmet Burgers open?

Red Robin Gourmet Burgers is closed now. It will open at 9:00 a.m. 

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