This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Red Robin Gourmet Burgers
- Restaurants
- Omaha, NE
About this business
Red Robin was established in 1969 in Seattle, WA, and we have now grown to over 475 locations nation-wide and in Canada. Our Guests keep coming back to Red Robin for fun and craveable Gourmet Burgers, great service and family friendly atmosphere, as well as the satisfaction of knowing all the things that we do to make sure we're serving the highest-quality food available. We offer more than two dozen innovative gourmet burgers served with Bottomless Steak Fries (which means free refills!) and more than 100 different toppings... read more
Location details
2627 S 180th St, Omaha, NE, 68130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The service was awful. Took forever to get someone to come to our table. When we finally got our food it was cold. Took forever to get catsup and extra napkins. Do not plan on going back.
Just had THE WORST experience at your restaurant! We were a party of 7. The restaurant was busy but we were sat fairly quickly, that was when it all went down hill. We sat for thirty minutes waiting to see our waiter/waitress. We were never asked for drink orders or given water. A manager swung by and place French fries on our table and swept away again. It was like we were in a void! Everywhere servers were running around taking orders and bringing food but not once did a wait staff come by and say so much as I'll be right ... read more
Service was AWESOME, and the food was delicious, as expected!
Not good service. Had to ask the server and manager 4 times for refills on fries. If you promote bottomless fries then you should probably be on top of that better.
Just left there after waiting 15 minutes for a server. Watched 3 servers walk by and another kept staring at the table. I think the flashing red light to call the server just made everything worse. - drove over to Cheeseburger in Paradise & was greeted with a smile and had a server that introduced herself to us in less than a 30 seconds.
There were like 6 people in the place. Service was ok. Never got asked for drink refills. Told them it was my daughters birthday, waiter said "ok". Usually they sing or free ice cream. My croissant was stale. My husband got like 6 fries. For $60 it was just not worth it.
Will never easy there again. First and last time. Horrible service terrible food waitress was even worse than the food.
Frequently asked questions about Red Robin Gourmet Burgers
How is Red Robin Gourmet Burgers rated?
Red Robin Gourmet Burgers has a 3.9 star rating with 1,612 reviews.
When is Red Robin Gourmet Burgers open?
Red Robin Gourmet Burgers is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com