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Red McCombs Toyota
- Car Dealers
- San Antonio, TX
About this business
Location details
13526 W Interstate 10 Frontage Rd, San Antonio, TX, 78249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
The Sales Dept here is great!! I bought 2 vehicles here in 3 months.. The service Dept here sucks!!! They’re clueless.. Keep u waiting for hours while you’re there and service advisors act clueless. My Highlander has been there 2 weeks for a tiny dent which is covered under warranty and the company they deal with is clueless.. This is all sounding like a fraud warranty now.. I been speaking to lawyers and contacting the better business bureau .. This is 1 of 3 issues in 3 Months.. It takes the service dept here 3 hours not c... read more
Business response:
Chuck, we apologize that your service visits with us weren't all that they should've been. Please send us an email regarding your $50 gift card so that we can look into this further. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
RecommendedVery efficient, thorough service. The techs and service personnel have exceeded my expectations. I’m very pleased, and would recommend Priority very enthusiastically.
Business response:
Thank you so much for your positive feedback, Bruce! Thank you for trusting our dealership with your vehicle - we look forward to working with you again in the future!
RecommendedI cannot say enough about how appreciative I am of Jarrel Joye’s efforts. I submitted an online inquiry around 10 AM on a Saturday and left the dealership around 1:30 PM. The pricing was very fair and I let him know I was on a time crunch due to my daughters basketball game. He was very respectful of that and made sure things were done quickly. I was at the dealer only about an hour in total which was great. I’m very pleased with everything and would buy a car from here again in the future.
Business response:
Thank you, Kirby, for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
RecommendedWe are absolutely in love with Nicole she is so amazing and helpful I don’t recommend Alex if you are a woman They are so helpful and kind just remember to ask plenty of questions and if you need help ask for Jerry ventre
Business response:
Thank you Ms. Womack for your taking the time to share your experience with us. Nicole and Jerry will be excited to read your praise for their work. I would like to speak with you about the issue that transpired with Alex when you have a moment. My direct line is 404-236-1872. Sincerely, Chris Bundrick Service Director
RecommendedFriendly sales crew. No pressure. Negotiated fairly. I got the car I really wanted at a fair price. Jessica was great to work with.
Business response:
That's great to hear Mark - thanks so much for choosing us! We will let Jessica know too :)
RecommendedQuick and easy service. Courteous staff. Facility is constantly cleaned. Seating is socially distanced. Free coffee while you wait. A business area if you need to work while waiting. A kids area. Great snack bar. So glad I chose a Toyota!!!
Business response:
Thank you for sharing your experience with us, Phyllis! We are happy to hear that our service department was able to provide you with what you needed. We look forward to assisting you with future vehicle needs :)
RecommendedFairly good experience at Basil. I’m located in Memphis and bought a car remotely so I can’t speak for a normal Basil experience. I bought a Rav4 Prime here since they aren’t available in the SouthEast. Most dealers are selling them above sticker but Basil was willing to drop their upcharge which was nice. I think any of my other little gripes are a result of buying remotely and they wouldn’t have been a problem had I been there in person so I won’t even bring those little things up. My salesman was very nice. I contacted ma... read more
Business response:
We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!
La atención en él área de servicio no es buena. Empezando por el Manager de servicio, tuve muy mala experiencia con el, le falta cortesía, amabilidad, comunicación y deseo de ayudar. O sea compras o arriendas el carro y ya, después cualquier problema que se presente ni atención te prestan y creo que si uno adquiere de alguna manera un carro con ustedes deben al menos tratar de que el cliente se sienta satisfecho. En verdad hasta ganas le da a uno de irse de la Toyota
RecommendedA+ service from veteran sales rep Moses and his finance manager at Pitts Dublin.
Frequently asked questions about Red McCombs Toyota
How is Red McCombs Toyota rated?
Red McCombs Toyota has a 4.5 star rating with 8,408 reviews.
When is Red McCombs Toyota open?
Red McCombs Toyota is closed now. It will open at 8:30 a.m.
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