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Qvc Studio Tour
- Community & Social Services
- West Chester, PA
About this business
Location details
1200 Wilson Dr, West Chester, PA, 19380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible customer service, ordered a laptop from them and they cancelled my order today claiming that it was apparently 'fraud' somehow, but with no basis behind it. I was not notified by my bank that there were any issues when my order was placed on the 5th, nor did QVC contact me personally. I had to find out my order was cancelled on me when I logged into the website. We called them to discuss the issue and they disconnected us with a "We are now disconnecting the call, Goodbye". I will never EVER be ordering anything fro... read more
not happy ,watching tv on Qvs on bose wave for 273.75 and called to order and said sold out but online says in stock for 499.99 ,i dont get it
package crushed no resolution
Business response:
Hi Amy, I'm so sorry to hear you had that experience. Please e-mail your order information to QVCSocialTeam@qvc.com and we would be happy to assist. Barb
Better customer service and auto phone orders that witk
Business response:
Hi Darlyne, I'm so sorry to hear you had that experience. Please e-mail your information to QVCSocialTeam@qvc.com and we would be happy to assist. Barb
Returned a treadmill I purchased. During that time I switched banks so had a new Visa card. When I got confirmation of the treadmill arriving back to them, I called to make sure they credited back the correct card. I spoke to 8 people in one day and was assured this would be done. I also emailed as well. I was told the credit was issued only to find out that they issued it yesterday. I got an email stating that and for a 0.00 credit. I had to email again. now they are saying that it might not be until next Thursday before I ... read more
When multiple items are purchased you receive half the order and when a single item is purchased you may or may not get the item but usually by the time you know if you will get it or not the item is sold out thus you never actually get what you wanted to begin with.
HORRIBLE CUSTOMER SERVICE! Item ordered on November 23 still has not shipped! They just keep pushing back delivery date stating they cannot tell me when it will arrive! Customer Service was extremely rude and talked over me and was unapologetic! Terrible.
Lost a Nintendo switch. They wanted me to pay again for a replacement to be sent out to me. Way to ruin a child’s one and only Christmas gift.
Business response:
Hi Anne, I am sorry you had that experience. Please email your order info to QVCSocialTeam@qvc.com and we would be happy to assist. Barb
Ordered a consumer top rated innovations humidifier on 11/24/20 asked if it could be expedited day I ordered it for medical reasons and customer service agent said “ sure” we can! I’ll even waive shipping costs because your I see a “valued customer”! Wow.... obviously not valued enough never received item as of dec 2nd and customer service could not provide answer why it was not shipped! Very disappointed!
Frequently asked questions about Qvc Studio Tour
How is Qvc Studio Tour rated?
Qvc Studio Tour has a 3.6 star rating with 506 reviews.
When is Qvc Studio Tour open?
Qvc Studio Tour is closed now. It will open at 9:00 a.m.
Need help? Contact us.
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