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Qvc Studio Tour
- Community & Social Services
- West Chester, PA
About this business
Location details
1200 Wilson Dr, West Chester, PA, 19380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst customer service EVER!!! Highly advise you to spend your money anywhere else. Literally, ANYWHERE but with this company.
Order from qvc on December 3rd and just looked today to see when the item I bought should arrive. It’s not set to ship out until January 4th and won’t arrive at my home until January 7th. I have been attempting to cancel the order because the item I purchased was supposed to be a Christmas gift but I am getting no where with anyone! This is poor customer service to say the least. There is no reason it should take over a month to ship something out!! It was an expensive item and I don’t want to go to a store and purchase it u... read more
Customer service is absolutely awful. They never even notified me that they never sent me my order. I was led to believe otherwise. I question their honesty.
Business response:
Hello kathy, I'm so sorry to hear you had that experience. Please e-mail me your account information to QVCSocialTeam@qvc.com and I will be happy to help. Wayne
They close your account and can’t tell you why. Then they never call you back
I have always been a fan and ordered frequently, but rude customer service and order on 10th day of processing with no reason given. looks like I will be handing my son a picture of his gift this year.
Business response:
Hello Kristy, I'm so sorry to hear you had that experience. Please e-mail me your account information to QVCSocialTeam@qvc.com and I will be happy to help. Wayne
Ordered foundation and was sent another shade 4 shades darker. I would have rather gotten a cancellation. Now I have to pay $6.95 for the mistake they made to mail it back. Never again.
Business response:
Hello Heather, I'm so sorry to hear you had that experience. Please e-mail me your account information to QVCSocialTeam@qvc.com and I will be happy to help. Wayne
Really appalled at qvc. Spent several years being a loyal customer to now finding out that they won’t sell to me because according to whatever they are using “ I won’t pay my bill.” Wow- just horrible. Disgusting.
Been ordering from QVC for a long time now. I just made my last purchase last night because of shipping and the customer service. Not one person there could care less that my shipments are in limbo somewhere and all they do is offer to send it the exact same way again or refund if it doesn’t show up in a couple more days. I asked if they could send it expedited as these are Christmas gifts and I do not want to run into this again. They just keep telling me it will send the same exact way. Shipping and customer service used t... read more
Business response:
Hi Jaime, I apologize for the frustration. Please email us at QVCSocialTeam@qvc.com and we'll see what we can do to help. Cindy
Use to be able to get items fast and customer service was excellent! Now, orders are “in process “ for days and delayed for unknown reasons — and if you call customer service—they can’t or won’t give you any type of reason. Told me “we sent an email telling you it was delayed”. I call BS. Every other email sent comes through. We have watched and shopped QVC since the beginning in 1986. It’s time to switch it off.
Frequently asked questions about Qvc Studio Tour
How is Qvc Studio Tour rated?
Qvc Studio Tour has a 3.6 star rating with 506 reviews.
When is Qvc Studio Tour open?
Qvc Studio Tour is closed now. It will open at 9:00 a.m.
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