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Qvc Studio Tour

3.6

About this business

Location details

1200 Wilson Dr, West Chester, PA, 19380, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.6506 reviews
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Shelya Salter Langley's profile image
Shelya Salter Langley 
4 years ago

I keep getting an amount of $56.13 taken out of my account. For what? Can’t figure out how to see what I’ve purchased. 

Business response:

Good Morning Shelya, I am sorry that's happening, please email us as many details as possible to QVCSocialTeam@qvc.com, we will do what we can to help clear up any confusion. Susan 

Lisa Henderson's profile image
Lisa Henderson 
4 years ago

Was a loyal customer for years. put my pin in wrong once & they closed my account. I just got married so name changed.. That confused them more.. I will never order from them again. I always bought my makeup, clothes, shoes, products. I am done. So So disappointed. Why not just ask me to look into their question. sad 

Brandi Kennedy-Morehouse's profile image
Brandi Kennedy-Morehouse 
4 years ago

Awful customer service in the chat forum. They cancelled my shipment that was to replace a broken delivery. Basically told me, if it shows up, you’re lucky. Give it another week, even though it was supposed to be delivered yesterday, if it still doesn’t show up, we’ll refund it. She ignored all my questions and ended the chat. I was given a $10 credit to use in the future. Can guarantee that will never be used. 

Business response:

Hi Brandi, I am so sorry that happened. We will be happy to look into this for you. You can Message us or email your order number to QVCSocialTeam@QVC.com so we can look into this for you. Alice 

Kianna Darden's profile image
Kianna Darden 
4 years ago

I normally love QVC but I’m extremely frustrated. Placed an order. Ensured my billing address matched with what my bank has on file. I receive an email stating that it was cancelled due to a negative authorization. I reached out to Qvc and had the pleasure of speaking with Gail. Gail says I need to reach out to my bank and I do just that. The bank said they authorized the charge and that the money was taken from my account. So I call Qvc and placed back on phone with Gail. I tell her my bank has authorized my charge. She sta... read more

Carole Fraser-Smith's profile image
Carole Fraser-Smith 
4 years ago

The last 3 orders were either cancelled/ out of stock, or lost in transit. I will not be ordering anything more from QVC. Please note, that I have been a customer for over 25 years but their service has deteriorated. 

Barb Sanchez's profile image
Barb Sanchez 
4 years ago

I will never order form QVC again I was treated so poorly from a customer service rep and my issues is still not resolved. They have my merchandise I sent back and my money absolutely terrible customer service! 

Sarah Pfeiffer's profile image
Sarah Pfeiffer 
4 years ago

I went to order a MacBook Air when my laptop died. I NEED it by Monday. When I began checking out online, I was looking everywhere for shipping information. There was no information to tell me when it would arrive. With a $20 S&H I assumed it would be expedited shipping, especially given there were NO DATES PROVIDED before I paid. The order confirmation screen told me the item would not arrive until 10/20. Why would I pay $1400 for an item that would not arrive until 10/20 when I could walk into a store and walk out with it ... read more

Marilyn Ritchy Fuentes's profile image
Marilyn Ritchy Fuentes 
4 years ago

I purchased 2 dyson fans when they had the promotion last week and QVC cancelled my order cause it was a large amount and I’m a first time buyer!! Really??!!! So never again will I purchase from this site! And I was told to purchase something with a smaller amount are you kidding me????? You want me to buy something I don’t like just so I won’t be a new customer anymore? 

Lorin Abbey's profile image
Lorin Abbey 
recommend  Recommended
4 years ago

It’s always fun to watch and to buy! 

Frequently asked questions about Qvc Studio Tour

How is Qvc Studio Tour rated?

Qvc Studio Tour has a 3.6 star rating with 506 reviews. 

When is Qvc Studio Tour open?

Qvc Studio Tour is closed now. It will open at 9:00 a.m. 

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