Quality First Service Group

Beth D 

on BBB

2 years ago

Excellent service, response time, fair pricing, willing to work within your budget, true professionals from beginning to end! When *** and his team came out to assess the situation with the furnace they were honest, understood the situation, worked within the budget to give us a quote that would ensure the best outcome for our elderly family member. After acceptance then *******, *****, and ***** worked their magic. All of these professionals are knowledgeable, helpful, and are true masters of their craft! Attention to detai... read more

Robert B 

on BBB

2 years ago

When I called, ***** who answered the phone, was well-versed in plumbing issues, asked intelligent questions, and quickly scheduled a technician to arrive the next morning. **************, ******, arrived ahead of time, was polite, neat, well-spoken, and very quickly resolved our clogged basement drain problem. Everyone we dealt with was quite professional and competent. 

Ardith S 

on BBB

2 years ago

Quality 1st came to my rescue yet again on January 6 when I needed help clearing a drain. ***** answered my call and help was on the way before we hung up. *****, who presents as highly skilled and professional, took care of the problem and left absolutely no mess behind. While a small issue cropped up two days later, Quality 1st resolved the matter promptly. They stand behind their work which is something I appreciate. I use them for all my plumbing and HVAC needs. 

Catherine P 

on BBB

2 years ago

Quality First has become my go to for service. Recently had furnace checked out by ***** and *****. They were both very professional and courteous. No attempt to upsell other than mentioning a couple of things that will have to be dealt with at some time in the future.******* and ********* were very helpful with setting up appointment and communicating status.Highly recommend this company 

Jennifer S 

on BBB

2 years ago

***** and ******, the two professionals from Quality First, fixed our heater and were so kind and professional. They took time to explain what was wrong and how they were fixing it and finished the job efficiently. In addition to all of this, they came on a weekend and did not charge a high rate just to come out, unlike other companies I called who quoted me at over $200 just to come take a look. I highly recommend this company. 

Randy S 

on BBB

2 years ago

***** and ***** came out to snake and flush sewer line. They were professional and courteous. And they got the job done. 

Linda G 

on BBB

2 years ago

We are very pleased with the drain cleaning performed by *****. He was efficient, personable and knowledgeable. In addition, ******* (CSR) and ****** (Dispatch) were very responsive and able to schedule the service and repair the same day we called, which happened to be the Thursday before Christmas weekend. The rate was reasonable and we will use Quality First should we need plumbing or heating services in the future. ************** 

Kevin R 

on BBB

2 years ago

The only reason I gave a 5 star rating is because that's the highest you can rate. ***************** and ****** were extremely pleasant to work with, the job was done extremely well and met all expectations. **** took the time to explain what he found, and let us know it had all been taken care of. If you need a plumber, call Quality First Plumbing. EXCELLENT SERVICE. 

Greg D 

on BBB

2 years ago

***** did a great job fixing my plumbing issue. Hard working, knowledgeable, and professional employee! He fixed the issue correctly so the repair will last longer, where some plumbers would slap a low quality quick-fix together and call it good. Even cleaned up everything when the job was done. Great service, thank you!