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Pride Service

4.7

About this business

Specialties At Pride Plumbing of Rochester, we care about what our plumbing customers think. We pride ourselves on our ability to provide you, the customer, with the best plumbing experience we can. We appreciate your feedback, so please let us know how we can better serve you. Our vision at Pride Plumbing is simple: we aim to provide the highest value in plumbing estimate, we can help quickly and efficiently. We know that your time is valuable, so it is our pledge to you that we will be on time, time after time. History Est... read more

Location details

2425 Brighton Henrietta Town Line Rd Ste B, Ste B, Brighton, NY, 14623, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7187 reviews
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Luana Rossbach's profile image
Luana Rossbach 
recommend  Recommended
4 years ago

I am very pleased with the service of Pride Pluming’s technician, Keith S. I was give the time period of 9-11 today. I got a call from Keith at 9:30 and he arrived at about 10. He came in, with mask on, looked over the situation, explained the charges and set about doing his work. He was done by 11. We now have a free running kitchen drain. He also made suggestions of what should be done to avoid problems in the future. 

Business response:

Thank you for your recommendation, Luana! We are thrilled that Keith was able to fix your kitchen drain. Please reach out to us in the future for any of your plumbing needs. 😀 

Davon Robinson's profile image
Davon Robinson 
recommend  Recommended
4 years ago

Our Plumber Sam was excellent, his knowledge of the job requirements were top notch. His personality was amazing and his energy was very high. We recommend Pride Plumbing to anyone in need of Plumbing services. 

Business response:

Thank you so much Davon for recommending our team! We are so happy that Sam was a stellar technician and was able to fix your plumbing issue. Please reach out to us in the future for any of your plumbing needs! 😀 

Mary Kay Rawlings Bauman's profile image
Mary Kay Rawlings Bauman 
recommend  Recommended
4 years ago

Called on Friday and scheduled for Mon. Steve was sociable and informative on the job always to keep our pricing in mind. He went above and beyond and anyone that asked me for a plumber will be referred to Pride Plumbing. Mary Kay Bauman 

Business response:

Thank you so much, Mary Kay for your recommendation! We appreciate you referring others to us! We are so happy that Steve was able to fix your plumbing issue while keeping your pricing in mind. Please reach out to us in the future for any of your plumbing needs. 😀 

Colleen Trevisani's profile image
Colleen Trevisani 
recommend  Recommended
4 years ago

Appreciated the prompt, friendly and professional service. Eddie was able to diagnose our problem leak and repair it in a very timely manner. 

Business response:

Thanks Colleen for taking the time to write this recommendation for us! We are so happy that Eddie was prompt, friendly and professional while servicing your home. Please reach out to us in the future for any of your plumbing needs. 😀 

Beth Cade's profile image
Beth Cade 
recommend  Recommended
4 years ago

Everything. Very fast service and solved a problem we could not. We tried to figure out why the bath tub was leaking and after spending almost $300 at the local stores for parts we gave up and called Pride Plumbing. So glad we did. Now we can take a shower without leaking water in the wall and basement. Sam was friendly knew what he was doing and solved our problem. Should have called the company first and will call them again if we have another problem. Thank you so much Sam. 

Business response:

Thank you so much for your recommendation, Beth! We are so happy you called Pride Plumbing and that Sam was able to fix your leaking bathtub! Please reach out to us in the future for any of your plumbing needs. 😀 

Joe Carr's profile image
Joe Carr 
recommend  Recommended
4 years ago

Pride plumbing was such an outstanding company to work with. When our hot water tank broke, they were able to send someone over the same day and replace the unit the following morning. Both Josh T and Keith S were extremely knowledgeable and did amazing work, accommodating some of the unique challenges in our basement. Very happy with our experience and would definitely recommend. 

Business response:

Thank you so much for your recommendation, Joe! We are so happy that Josh and Keith were able to replace your hot water tank! Please reach out to us in the future for any of your plumbing needs! 😀 

Laurie K Barkley's profile image
Laurie K Barkley 
recommend  Recommended
4 years ago

This was the second time we had Pride Plumbing out to the house for work. I was very happy this trip as we were with the first. Devinn & David & their knowledge, friendliness, honesty & professionalism is at the top & I believe other companies should follow their lead. Pride Plumbing is definitely the company to call for all your plumbing issues. They thoroughly explain everything to you & your options, also their complimentary home assessment is a bonus as we now know what things we need to get done in the near future. Than... read more

Business response:

Thank you so much Laurie for taking the time to recommend us! We are so happy that you were satisfied with our level of professionalism while David and Devinn were in your home. Please reach out to us in the future for any of your plumbing needs. 

Jim Bowman's profile image
Jim Bowman 
recommend  Recommended
4 years ago

David and Devinn took care of replacing a leaking garage faucet and were very polite and professional. 

Business response:

Thanks for your review, Jim! We are so happy David and Devinn were able to replace your leaking faucet! Please reach out to us in the future for any of your plumbing needs. 😀 

Linda Latiuk's profile image
Linda Latiuk 
recommend  Recommended
4 years ago

Eddie and Ursula provided quality service. Scheduling was easy and Eddie was right on time. They were both very friendly. The work done is appreciated. 

Business response:

Thank you Linda for your recommendation! We are so happy you received exceptional customer service from Ursala, and that Eddie provided professional and friendly service while working in your home. Please reach out to us in the future for any of your plumbing needs. 😀 

Frequently asked questions about Pride Service

How is Pride Service rated?

Pride Service has a 4.7 star rating with 187 reviews. 

When is Pride Service open?

Pride Service is closed now. It will open at 9:00 a.m. 

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