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Pride Service

4.7

About this business

Specialties At Pride Plumbing of Rochester, we care about what our plumbing customers think. We pride ourselves on our ability to provide you, the customer, with the best plumbing experience we can. We appreciate your feedback, so please let us know how we can better serve you. Our vision at Pride Plumbing is simple: we aim to provide the highest value in plumbing estimate, we can help quickly and efficiently. We know that your time is valuable, so it is our pledge to you that we will be on time, time after time. History Est... read more

Location details

2425 Brighton Henrietta Town Line Rd Ste B, Ste B, Brighton, NY, 14623, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7187 reviews
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Jeff Rybicki's profile image
Jeff Rybicki 
recommend  Recommended
4 years ago

We had a leaky faucet that turned into a bit more of an issue thanks to it not just being the cartridge. Steve was professional, prompt, and very helpful in providing next steps. The whole situation was resolved reasonably quickly and with very reasonable pricing with every bit of the process. This is the second time we have used Pride Plumbing (first was a sump pump issue) and we will continue to utilize their services whenever required going forward! 

Rick Walsh's profile image
Rick Walsh 
recommend  Recommended
4 years ago

Prompt, courteous, knowledgeable, answered all my questions and demonstrated features of new unit and how to reignite pilot light should it ever go out. 

Business response:

Thank you so much for the recommendation, Rick! We are so glad that you received professional and efficient service while we were in your home. Please reach out to us for any of your future plumbing needs! 

Marian Curtin's profile image
Marian Curtin 
recommend  Recommended
4 years ago

I called Pride Plumbing because my two kitchen sinks and bar sink were full of dirty water and would not drain! I explained I was busy cooking that day because my daughter and her family were visiting the next day for a week. They sent out Josh that day to fix the problem! Josh was terrific , fixed the clog drains and did a great job cleaning up. Took him awhile but he made sure it was running smoothly! He also replaced a pipe that was the wrong size and cut a new one. I highly recommend Pride Plumbing! Ursula and the girls ... read more

Business response:

Thank you for your recommendation, Marian! We are so happy Josh was able to fix the problem before your daughter and her family came to visit! Please reach out to us in the future for any of your plumbing needs. 😀 

Elizabeth Queen's profile image
Elizabeth Queen 
recommend  Recommended
4 years ago

Thank you to kind and courteous David Valle for replacing shower pipe and installing one handle shower faucet. The faucet is a now a pleasure- not a pain- to use. We love it! I would also like to acknowledge “pride” in work done last year ...Sam Valle , together with several other Pride team members did a massive amount of unexpected and necessary plumbing updating including new copper piping, excavation, replacement of sewer pipes, installation of new vanity, new faucets, etc... The excellent work gave us the confidence to ... read more

Business response:

Thank you so much Andy and Ellyn for your kind review! We are so happy that you continue to do business with us and are happy with the professional and friendly service we provide each time we are in your home. Please feel free to reach out to us in the future for any of your plumbing needs. 😀 

Kate Mclaughlin's profile image
Kate Mclaughlin 
recommend  Recommended
4 years ago

Kind and curious right from the start. My first call talking with receptionist to the plumber who came to the house. Efficient and knowledgeable with plumbing work that needed to be done. Mind full of property. Very happy with service. 

Business response:

Thanks so much for your recommendation, Kate! We are so glad you are happy with our kind service. Please feel free to reach out to us in future for any of your plumbing needs 😀 

Mary Pat Cottengim's profile image
Mary Pat Cottengim 
recommend  Recommended
4 years ago

Our hot water heater stopped working and we put a call into several places but ultimately called Pride Plumbing. A great guy named Eddie came in and replaced the unit. He was efficient, courteous, and answered all our questions. I hope you don’t have to replace your hot water heater without any prior warning, but if you do, don’t hesitate to contact this team. You won’t be disappointed. 

Business response:

Thank you Mary Pat for your kind review! We are so happy hear that you received efficient and courteous service while Eddie was in your home. Please reach out to us in the future with any of your plumbing needs. 😀 

Evie Mitrousis's profile image
Evie Mitrousis 
recommend  Recommended
4 years ago

Great service at a reasonable price. Josh T was great he was prompt and professional. After he assessed what I knew was a cracked disposal. He gave me many options so I could pick from different price points. All of which he had available on his truck. I will definitely be recommending Pride Pluming to friends and family. 

Jennifer Zadeh Keirsbilck's profile image
Jennifer Zadeh Keirsbilck 
recommend  Recommended
4 years ago

Steve was very knowledgeable and helpful. Booked our project on the spot. Thank you! 

Glenn Cooke's profile image
Glenn Cooke 
recommend  Recommended
4 years ago

Pride Plumbing has always been reliable and completely professional. We have utilized their services several times and have been completely satisfied with their work. We recommend them without hesitation or qualification. 

Frequently asked questions about Pride Service

How is Pride Service rated?

Pride Service has a 4.7 star rating with 187 reviews. 

When is Pride Service open?

Pride Service is closed now. It will open at 9:00 a.m. 

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