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Pride Service

4.7

About this business

Specialties At Pride Plumbing of Rochester, we care about what our plumbing customers think. We pride ourselves on our ability to provide you, the customer, with the best plumbing experience we can. We appreciate your feedback, so please let us know how we can better serve you. Our vision at Pride Plumbing is simple: we aim to provide the highest value in plumbing estimate, we can help quickly and efficiently. We know that your time is valuable, so it is our pledge to you that we will be on time, time after time. History Est... read more

Location details

2425 Brighton Henrietta Town Line Rd Ste B, Ste B, Brighton, NY, 14623, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7187 reviews
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Carol Hondorf's profile image
Carol Hondorf 
recommend  Recommended
4 years ago

I called early on Saturday morning and got Mr. Ross. He put me on the Saturday rotation although they were already very busy. Nick A. was very polite and professional and immediately repaired the disconnected pipe that had led to the flood on the floor. He also did a quick home inspection. and noted that our kitchen faucet was installed improperly. He was very kind and and explained everything he did. 

Business response:

Thank you so much for your kind words, Carol. We really appreciate you taking the time out to share your experience with us. We are thrilled to hear that Nick was polite and professional and that you were able to schedule an appointment quickly. We look forward to servicing you in the future! Cheers, Pride Plumbing Services, Inc 

Artie El's profile image
Artie El 
recommend  Recommended
4 years ago

Devinn was very knowledgeable and gave me options for all of my plumbing needs. As work progressed he found solutions that better fit my budget, and resolved our most immediate needs. I will be going back post holidays to complete the more complex, long-term repairs. 

Business response:

Hi Artie! Thank you so much for recommending us! We are thrilled that you had a positive experience with Devinn while he was servicing your home. We look forward to servicing you after the holidays! 

Rebecca Marlin Knauf's profile image
Rebecca Marlin Knauf 
recommend  Recommended
4 years ago

Business response:

Hi Becky! Thank you so much for writing this thoughtful review on our team. We are so pleased to hear that you received friendly and helpful customer service from Ursula and Josh while trying to schedule your appointment, and that Eddie and Keith made this transition for you as smooth and easy as possible. Thank you again for your business, and we look forward to servicing you in the future should the need arise. 

Caroline Haviland's profile image
Caroline Haviland 
recommend  Recommended
4 years ago

Devinn did a great job with my shower. He was patient and worked hard. He did a nice job explaining what needed to be done and the options I had. I appreciated Devinns professional service. 

Ann O'Neill's profile image
Ann O'Neill 
recommend  Recommended
4 years ago

Very personable. Excellent workmanship. Finished job in timely manner. Josh and crew worked long hours to get job done. 

Business response:

Thank you so much Ann for your recommendation! We are thrilled that we were able to provide you prompt and professional service. Please reach out to us in the future for any of your plumbing needs. 

Sean Fitzgerald's profile image
Sean Fitzgerald 
recommend  Recommended
4 years ago

I needed a sink drain cleared out fast and Pride Plumbing was ON IT! They arrived within a coupe hours of my call and David V. provided exceptional service, got the pipe snaked out and the water draining perfectly again while explaining exactly what he was doing and being entirely mindful of COVID-19 protocols/measures. I would highly recommend!😊 

Carolyn Friend's profile image
Carolyn Friend 
recommend  Recommended
4 years ago

I've used Pride Plumbing for multiple repairs on my 90 year old home over the past couple of years. I've worked with David V. on all three. He's knowledgeable, friendly and works to make sure I understand what the problem is and how he's going to fix it. Anytime I've gotten a quote from them, they provide competitive prices and stick to the price quoted while providing quality work. Definitely recommend Pride Plumbing. 

Business response:

Thank you so much Carolyn for this recommendation! We are so happy to hear that David provided knowledgeable and friendly service while working on your 90 year old home! Thank you for choosing our team. We appreciate you and look forward to servicing you in the future should the need arise. 😀 

Lynne Willey's profile image
Lynne Willey 
recommend  Recommended
4 years ago

Eddie was prompt and friendly and I'd just been through a major crisis with the hot water handle of the kitchen sink blowing off spouting hot water and everywhere. The turn knobs were all stuck so firemen came! I called Pride Plumbing after..since knobs needing replacing under sink..and who knew.. Turned out Eddie was able to bring in options of faucet and handles also right from the truck brand new for just a time as this! after he'd replaced the old turn off knobs which were so close to the floor it made the job difficult ... read more

Business response:

Thank you so much Lynne for this recommendation! Plumbing issues can be very stressful and overwhelming but we are thrilled that Eddie was able to come and help you with your kitchen sink and installing your beautiful new faucet! We look forward to servicing you in the future should any plumbing issues arise! 😀 

Christine M. Johnson's profile image
Christine M. Johnson 
recommend  Recommended
4 years ago

We appreciated the quick response and excellent service. Sam V. was very polite, dressed in the Breast Cancer pink shirt for Month of October, and he went to work and quickly made the appropriate repairs to our plumbing issue! Great service. We will call them in the future as the need arises. Thanks again! 

Business response:

Thank you so much for taking the time to write this review, Christine! We are so happy you received prompt and professional service while Sam was in your home. Please reach out to us in the future for any of your plumbing needs. 😀 

Frequently asked questions about Pride Service

How is Pride Service rated?

Pride Service has a 4.7 star rating with 187 reviews. 

When is Pride Service open?

Pride Service is closed now. It will open at 9:00 a.m. 

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