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Pride Service

4.7

About this business

Specialties At Pride Plumbing of Rochester, we care about what our plumbing customers think. We pride ourselves on our ability to provide you, the customer, with the best plumbing experience we can. We appreciate your feedback, so please let us know how we can better serve you. Our vision at Pride Plumbing is simple: we aim to provide the highest value in plumbing estimate, we can help quickly and efficiently. We know that your time is valuable, so it is our pledge to you that we will be on time, time after time. History Est... read more

Location details

2425 Brighton Henrietta Town Line Rd Ste B, Ste B, Brighton, NY, 14623, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7187 reviews
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Bruce Clark's profile image
Bruce Clark 
recommend  Recommended
4 years ago

I am a first time Pride Plumbing customer. I’ve used other plumbers in the past but I feel that I have finally found the company I am totally happy with. The appointment was easy to set up, the plumber was prompt, and the work was excellent. David V. was our plumber. He answered many questions I had about the repair and also directed me to a solution to another problem I had concerning my sump pumps. I would definitely use Pride again and would recommend it to others. 

Business response:

Hi, Bruce. We appreciate the kind words and are glad we could provide you with a positive experience! We are happy to hear that David was prompt and efficient and that making your appointment was easy. Please reach out to us in the future for any of your plumbing needs. 

Jeff Murad's profile image
Jeff Murad 
recommend  Recommended
4 years ago

Devinn was great-very professional and friendly. Made a quick diagnosis and shared the potential solutions. Finished quickly and got things back up and flowing (literally!) at what turned out to be the lowest-cost option!! 

Business response:

Thank you so much for your kind words, Jeff. We really appreciate you taking the time out to share your experience with us. We are so happy that Devinn was professional and friendly while servicing your home. Please reach out to us in the future for any of your plumbing needs. 

Carole Diamond Frankel's profile image
Carole Diamond Frankel 
recommend  Recommended
4 years ago

Thank you so much for your incredible service once again! The service was prompt, courteous, and very professional as always. 

Business response:

Hi, Carole! We appreciate the kind words and are glad we could provide you with a positive experience! Please reach out to us in the future for any of your plumbing needs. 

Martha Mock's profile image
Martha Mock 
recommend  Recommended
4 years ago

Great experience with Pride! Eddie and the young man who assisted him were thorough, professional, thoughtful and wore protective gear. They replaced our bathroom sink faucet and it’s lovely, high quality, and American made. Would hire them again! 

Judie Tucker's profile image
Judie Tucker 
recommend  Recommended
4 years ago

Devine was very professional and got the job done quickly. This is my second time using Pride and I will continue to use them.for.my plumbing needs. Very helpful and professional team. I got an appointment the next day and Devinn showed up shortly after calling me. He also noticed other plumbing issues and gave me a separate quote for those issues. I will definitely tell my family and friends about Pride Plumbing. You have a customer for life.Thank You everyone. Judie Tucker 

Business response:

Hi Judie! Thank you so much for your recommendation! We are so happy to hear that you had a positive experience with Devinn servicing your home. Please reach out to us in the future for any of your plumbing needs. 

Debra Shelton's profile image
Debra Shelton 
recommend  Recommended
4 years ago

The tech was very friendly and covid safe including shoe coverings. Evaluated our furnace and relight the pilot for us. very professional 

Business response:

Thank you so much, Debra, for your recommendation! We are so happy you had a positive experience with us. Please reach out to us in the future for any of your plumbing needs. 

Louis Pepin's profile image
Louis Pepin 
recommend  Recommended
4 years ago

Quality of work. Rapid response to my emergency. Expert advise. Respectful and personable employees both schedulers and technicians. 

Business response:

Hi Louis! Thank you so much for your feedback. We are happy to hear you had a positive experience with our team. Please reach out to us in the future for any of your plumbing needs. 

Sunday Rizzo's profile image
Sunday Rizzo 
recommend  Recommended
4 years ago

Nick Arena was our serviceman and did a great job. Very polite, explained each step to us and at the end made sure we were happy. 

Business response:

Hi Sunday! Thank you so much for your recommendation. We are so pleased to hear that you had a positive experience with our team. Please reach out to us in the future for any of your plumbing needs. 😃 

Joe Abbott's profile image
Joe Abbott 
recommend  Recommended
4 years ago

I contacted Pride Plumbing Services over the weekend and they responded almost immediately. Today I received a call from them (as promised) and Time was taken to listen to my concerns and an appointment was scheduled for the same day. The technician (James) called ahead, respected all Covid-19 protocols, and provided me with the pricing very efficiently. He worked quietly and with great care. Once he was finished he walked me through the work he completed and answered all my questions. Great work, great service, and very res... read more

Business response:

Hi Joe! Thank you so much for the recommendation! We are so happy that James was efficient and professional while servicing your home. Thank you for choosing our team to trust. We look forward to servicing you again in the future should the need arise. 

Frequently asked questions about Pride Service

How is Pride Service rated?

Pride Service has a 4.7 star rating with 187 reviews. 

When is Pride Service open?

Pride Service is closed now. It will open at 9:00 a.m. 

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