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Specialties At Pride Plumbing of Rochester, we care about what our plumbing customers think. We pride ourselves on our ability to provide you, the customer, with the best plumbing experience we can. We appreciate your feedback, so please let us know how we can better serve you. Our vision at Pride Plumbing is simple: we aim to provide the highest value in plumbing estimate, we can help quickly and efficiently. We know that your time is valuable, so it is our pledge to you that we will be on time, time after time. History Est... read more
2425 Brighton Henrietta Town Line Rd Ste B, Ste B, Brighton, NY, 14623, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Devinn did an outstanding job replacing my toilet and single handle shower valve. Within hours of my calling my work was done. He explained my options clearly and was very professional and friendly.
Business response:
Hi Ronald! Thank you so much for your 5 star review! We are so happy that Devinn was able to quickly and efficiently help replace your toilet and single hand shower valve. Please reach out to us again in the future for any of your plumbing needs.
great , professional service with great friendly personality attitude.
Business response:
Hi, Thomas. We appreciate the kind words and are glad we could provide you with a positive experience! Please reach out to us again in the future for any of your plumbing needs.
Absolutely thrilled with the service we received from Devinn. He showed up within the window of time I was given. He was extremely thorough, explaining everything about the project in my house as well as doing the free home inspection that Pride offers. He was very knowledgeable and helpful in determining which service would best fit our needs. I highly recommend Pride Plumbing. Ask for Devinn!
Business response:
Hi Sarah! Thank you so much for your 5 star review. We are so happy that you had a positive experience with Devinn while he was servicing your home. We look forward to sending Devinn to your home again in the future should the need arise!
James at Pride Plumbing completed a repair today and I am very happy with the result! He was polite, followed Covid protocol and answered all of my questions fully. I already have decided to have him back for another service in a few weeks. Prices are good and the workmanship is great! I would definitely recommend Pride Plumbing to anyone needing plumbing repairs/service. Awesome job, happy customer!!
Business response:
Hi Melissa! Thank you so much for your recommendation! We are thrilled to hear that you had a positive experience with our technician, James! We look forward to servicing you again in a couple of weeks! Thanks so much for choosing our team to trust. ☺️
this is the 3rd time Pride Plumbing has done work for me. the level of knowledge and willingness to carefully explain to newbies like me is wonderful. All 3 times Keith has helped me and I'm always very glad to see him! everyone I've spoken to at Pride has been helpful, friendly, and professional. I highly recommend them.
Business response:
Hi, Ruth! Thank you so much for leaving us a stellar review! We are so happy to hear that Keith was friendly and professional every time he serviced your home. Thank you so much for continuing to call our team!
James did an excellent job replacing our hot water heater. He was very professional and got the job done quickly and thoroughly. I have never used Pride Plumbing in the past, but I will use them in the future and will recommend them to family/friends. I am very happy and appreciative of the great service!
Business response:
Thank you so much for your kind words, Jennifer. We really appreciate you taking the time to share your experience with us. We are so happy to hear that James was able to replace your water heater! We look forward to servicing you again in the future for any of your plumbing needs.
We can’t say enough positives about Josh, Keith and the rest of the Pride Plumbing team. From scheduling the appointment, to next day service, punctuality, respectfulness, professionalism, quality of service and then ensuring we were 100% satisfied, they exceeded our expectations throughout the process. We have such peace of mind with our new sump pump now and we know Pride Plumbing will be our go to plumber for any other plumbing issues that may arise in the future.
Business response:
Hi Michelle! Thank you so much for your recommendation. We are so happy to hear that you received prompt, professional and respectful service from our Pride Plumbing team. We strive to deliver exceptional customer service and are happy to hear we exceeded your expectations in doing so. We look forward to servicing you again in the future for any of your plumbing needs. 🙂
Steve is very professional and neat. Impressed with the next day installation of two new toilets and inspection of existing plumbing.
Business response:
Thank you so much for your kind words, Maryjean. We really appreciate you taking the time out to share your experience with us. We are so happy to hear that Steve was professional and neat while servicing your home. Please reach out to us again for any of your future plumbing needs.
Before contacting Pride Plumbing, 2 other contractors came out to my home and could not identify where the leak was coming from. Devine Wingate identified where the leak was coming from in less than 15 minutes!! He Did an Awesome job fixing the problem, he Explained everything thoroughly, and finally put my mind at ease!! No more leaks! Superb Customer Service! Excellent job! WMerced
Business response:
Hi, Bella. We appreciate the kind words and are glad we could provide you with a positive experience! We are thrilled that Devinn quickly identified the leak and was able to put your mind at ease. Please reach out to us in the future for any of your plumbing needs.
Pride Service has a 4.7 star rating with 187 reviews.
Pride Service is open now. It will close at 6:00 p.m.
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