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Pride Service

4.7

About this business

Specialties At Pride Plumbing of Rochester, we care about what our plumbing customers think. We pride ourselves on our ability to provide you, the customer, with the best plumbing experience we can. We appreciate your feedback, so please let us know how we can better serve you. Our vision at Pride Plumbing is simple: we aim to provide the highest value in plumbing estimate, we can help quickly and efficiently. We know that your time is valuable, so it is our pledge to you that we will be on time, time after time. History Est... read more

Location details

2425 Brighton Henrietta Town Line Rd Ste B, Ste B, Brighton, NY, 14623, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7187 reviews
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Rachel Mundschau's profile image
Rachel Mundschau 
recommend  Recommended
4 years ago

James was prompt, polite, and professional. He explained everything clearly, and evaluated our toilet situation thoroughly. It turned out we needed some of the repairs we thought, but James explained why some work was not needed. I appreciate that he was thoughtful about the process and didn't sell us things we didn't need. 

Business response:

Hi Rachel! Thank you so much for your recommendation. We are so happy that James was able to assist with your plumbing needs. Please reach out to us in the future for any plumbing issues! 

Amanda Hine Rotoli's profile image
Amanda Hine Rotoli 
recommend  Recommended
4 years ago

Josh T was very polite and considerate. He explained everything in laymen’s terms and provided us with options. We didn’t feel pressured into anything and are very happy with the installation. Additionally, Josh was able to install toilet despite 4 kids running and screaming in the house. It was crazy once kids got home from school but it didn’t seem to phase him at all. I would recommend Pride Plumbing to anyone and will definitely use Pride Plumbing again. Amanda 

Business response:

Hi Amanda! Thank you so much for your recommendation! We are so happy that Josh was able to help with the toilet installation in a friendly and professional manner. Thank you for choosing our team to trust. We look forward to servicing you again in the future should the need arise. 🙂 

Cheryl Pilcher Hochheimer's profile image
Cheryl Pilcher Hochheimer 
recommend  Recommended
4 years ago

I've used Pride Plumbing for several occasions with plumbing needs for my house. They are all so very helpful and considerate. They schedule me in with 24 hours each time I need them for a plumbing need and I feel I'm being included in the knowledge of the work being done each time. I feel a great relationship of trust has formed with the company. 

Business response:

Hi Cheryl! Thank you so much for your recommendation. We are so pleased to hear that we have exceeded your expectations. Thank you for continuing to choose our team to call. We appreciate you! 🙂 

Tom Proietti's profile image
Tom Proietti 
recommend  Recommended
4 years ago

We were visited by Josh and he is just a super gentleman. He looked over our situation with care and concern and made some great recommendations. You could not make a better choice than Pride Plumbing. From Jamie on the phone to Josh in the field, this is one top-notch firm! Outstanding service in every way! 

Lora Joy Drake's profile image
Lora Joy Drake 
recommend  Recommended
4 years ago

I was impressed by James and the team at pride plumbing. He showed up on time, was thorough, fixed the job and even helped me to apply the coupon. I will call them again next time I need a plumber. 

Business response:

Hi Lora! Thank you so much for your recommendation! We are so pleased to hear that you had a positive experience with James while he was servicing your home. We look forward to servicing you again in the future should the need arise. 

Betty Laughlin's profile image
Betty Laughlin 
recommend  Recommended
4 years ago

on time and experience .Explain what he did. also about a yearly service program that they have. the tech name was Nick A. he was good and polite. 

Business response:

Hi Betty! Thank you so much for your recommendation. We are thrilled to hear that Nick was on time and efficient while servicing your home. Please reach out to us in the future for any of your plumbing needs. 

Mary Newman's profile image
Mary Newman 
recommend  Recommended
4 years ago

Very polite and considerate. Knew what they were talking about. Reasonable pricing. Thank you so much! 

Business response:

Hi, Mary. We are delighted that you had a great experience with us. Thank you for taking the time to recommend us. Please reach out to us in the future for any of your plumbing needs. 

Darren Lacey's profile image
Darren Lacey 
recommend  Recommended
4 years ago

Excellent service! Our technician, David V., was on time and professional. Did exceptional work, left the area spotless, and made excellent recommendations. Cannot recommend highly enough. We will be using them again. My wife reminded me that we also got excellent service from Josh T back in June when we had a burst pipe. Did a great job assessing the situation, explained the solution and then carried it out perfectly. Whether it is an emergency or something you want to update, Pride has it al covered. 

Business response:

Hi, Darren. Thank you so much for leaving us a stellar review! We are so pleased to hear that David provided exceptional work in your home. We look forward to servicing you again in the future should the need arise. 

Chuck Watson's profile image
Chuck Watson 
recommend  Recommended
4 years ago

Pride Plumbing provided professional, quality & quick service when I needed it most. Have used their services in the past & will do so again in the future! 

Business response:

Hi Chuck! Thank you so much for writing this recommendation! We are so happy you had a positive experience with our team. We look forward to servicing you again in the future! 😀 

Frequently asked questions about Pride Service

How is Pride Service rated?

Pride Service has a 4.7 star rating with 187 reviews. 

When is Pride Service open?

Pride Service is closed now. It will open at 9:00 a.m. 

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